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Project Management, ITIL, & Professional Skills Training

by Global Knowledge Network, Inc.

February 2006 - (Free Research) Now is a great time to train yourself or your team. Choose from over 30 eligible courses from our Project Management and Professional Skills line.

(E-LEARNING TUTORIAL)

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Information Governance Online Symposium -- The GARP® Principles: Achieving Better Information Governance

by SearchCompliance.com

November 2011 - (Free Research) In this two part course, Deputy Executive Director for ARMA International, Diane K. Carlisle, reveals how Generally Accepted Recordkeeping Principles (GARP®) is designed to assist organizations in implementing records systems and policies to keep you out of the headlines for the wrong reasons.

(VIRTUAL SEMINAR)

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Dell Fluid Data Helps BioWare Stay Ahead of the Game

by Dell Compellent

October 2011 - (Free Research) BioWare, a leading developer of console, PC and online role-playing games, is keenly aware of how critical data can be to the bottom line. The company implemented a data center virtualization solution based on the Dell Compellent Storage Center SAN with Dell Fluid Data technology and VMware server virtualization software. Read now to learn more.

(WHITE PAPER)

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Award-Winning Microsoft Training Including Windows Vista, MCSE Certifications, and Exchange

by Global Knowledge Network, Inc.

April 2006 - (Free Research) Our MCSE Boot Camp is an intensive program that will help you get up to speed on Windows 2003 and prepare you for three new certifications - MCSE, MCSA, and Microsoft Certified Professional (MCP) status in each of the exam topics. The course features a combination of the theory and practical aspects of the Windows 2003 technologies.

(E-LEARNING TUTORIAL)

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Delta Hotels and Resorts - From Microsoft Exchange 2007 to Google Apps

by Google Apps

November 2010 - (Free Research) Content provided by Google. Get an insider's view of how a cloud-based collaboration suite enabled anytime, anywhere access and enhanced communication between employees and clients for a multi-national hotel and resort company. Gain key lessons learned and tips for managing a successful migration.

(WEBCAST)

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Information Governance Online Symposium -- E-discovery and the Cloud

by SearchCompliance.com

November 2011 - (Free Research) The cloud has the potential to radically change e-discovery. Cloud applications can help data integration and reporting, and eliminate redundancy and disparate data management apps in the enterprise. However, the cloud also increases security risks and introduces some loss of data control.

(VIRTUAL SEMINAR)

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Case study: How the hotel industry’s no. 1 IT provider stopped missing SLAs

by Hewlett-Packard Company

December 2011 - (Free Research) Access this case study to learn how MICROS Inc. consolidated and virtualized its servers to accommodate growth in the face of data center space and power limitations.

(WHITE PAPER)

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How Vulnerable Are Your Cisco IOS Routers?

by Global Knowledge

May 2009 - (Free Research) It may be surprising to some that Cisco routers run many services that could create vulnerabilities. This paper is meant to be a vehicle for discussion regarding the security of Cisco routers. Additionally, some best practices for securing your Cisco routers are defined.

(WHITE PAPER)

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Socialbomb Works with Riverbed in the Cloud to Keep TV Fan Base Engaged Online

by Riverbed Technology, Inc.

November 2011 - (Free Research) This case study examines how one company chose Riverbed® Stingray™ Traffic Manager to ensure that its advanced social network projects remained online, and that they provided detailed reporting during traffic spikes.

(CASE STUDY)

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Train with the Worldwide Leader in Authorized Cisco Training

by Global Knowledge Network, Inc.

February 2006 - (Free Research) Customers rely on us to deliver quality learning products and services featuring superior instruction and training. Cisco trusts Global Knowledge, the world's largest Cisco Learning Solutions Partner, to deliver expert instruction to a worldwide network of learners and to be the primary training provider for their Associate Sales Engineers.

(E-LEARNING TUTORIAL)

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Introducing the Windows Azure Platform

by Microsoft

December 2011 - (Free Research) Why should an independent software vendor (ISV) care about cloud computing? The answer is simple: Using the cloud has the potential to increase an ISV’s revenues and/or decrease its costs. This white paper discusses why cloud computing is important for ISVs and provides insights on a solution that can help them benefit from this environment.

(WHITE PAPER)

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E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy

by SugarCRM Inc.

September 2010 - (Free Research) This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization.

(EBOOK)

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7 Types of Hard CISSP Exam Questions and How To Approach Them

by Global Knowledge Network, Inc.

March 2006 - (Free Research) Throughout the CISSP preparation course offered by Global Knowledge, we cover the various security mechanisms, principles, concepts, and facts that will be included on the CISSP exam.

(E-LEARNING TUTORIAL)

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Acronis SMB Guide to Backup and Recovery

by Acronis NEMEA

May 2011 - (Free Research) Devising an appropriate backup and recovery strategy takes time and effort, and you may not see it as a priority, especially if you’re busy running and developing a company. However, you need to consider what the implications of system downtime might be for your business. Read this guide to learn more.

(WHITE PAPER)

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Utilize analytics to drive customer satisfaction and retention

by Infor CRM

December 2011 - (Free Research) Watch this webcast to discover how you can increase your online marketing efforts with next-gen customer relationship management (CRM) tools that will significantly improve customer satisfaction as well as increase the return rate of customers.

(WEBCAST)

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Information Security Magazine Online July/August Issue – Demystifying APT: Get the facts about this targeted threat activity

by Information Security Magazine

July 2010 - (Free Research) The industry has preached the need for software security and secure coding for several years now. After all, if software is designed securely from the start, it means fewer problems down the road. Read this paper now to learn more.

(WHITE PAPER)

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The tablet market: consumer trends and market segmentation

by ComputerWeekly.com

February 2012 - (Free Research) The Boston Consulting Group shows how consumer tablets are creating new opportunities as the market grows and segments.

(ANALYST BRIEF)

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The global state of the PMO: The IT perspective

by ComputerWeekly.com

May 2011 - (Free Research) This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.

(IT BRIEFING)

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The global state of the project management office

by ComputerWeekly.com

May 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.

(IT BRIEFING)

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CW+: MWD Strategic Insight: Understanding your requirements: online communities and team workspaces

by ComputerWeekly.com

September 2010 - (Free Research) An increasing number of organisations are considering how online communities and team workspaces can help them be more collaborative both internally and externally with customers and partners. If you’re thinking about, or have already started developing a strategy for an online community.

(WHITE PAPER)

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Recover lost online revenue with customer experience management

by Tealeaf

November 2010 - (Free Research) In this white paper, we’ll describe the two main techniques companies utilize to incorporate customer recovery into their overall Customer Experience Management strategy—namely, Immediate Issue Resolution & Follow‐up and Real‐time Customer Recovery.

(WHITE PAPER)

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See Tickets Puts Online Service Center Stage with Riverbed

by Riverbed Technology, Inc.

November 2011 - (Free Research) With 85 percent of its ticket sales made online, See Tickets needed a robust, secure, highly accessible website. The company chose the Riverbed Stingray Traffic Manager to ensure that its site was always online and fast, even during extreme peaks in traffic. Now the company’s valued customers receive optimal online service.

(CASE STUDY)

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Removing Struggle from Online Shopping: Findings from Econsultancy's Customer Experience Survey

by Tealeaf

November 2011 - (Free Research) This is a white paper compiled of survey findings on understanding a business' online customer experience.

(WHITE PAPER)

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Are your online customers struggling? Learn how to increase satisfaction and drive revenues

by Tealeaf

September 2011 - (Free Research) Knowing why a customer is dissatisfied with your company's online interaction is essential to successful online marketing. Read this white paper to learn about Customer Struggle and how you can eliminate it from your online customer interactions.

(WHITE PAPER)

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Online Data Warehousing Assessment Tool

by Oracle Corporation

December 2011 - (Free Research) This tool offers you a better understanding of your organization’s ability to manage growing volumes of information. It only takes a few minutes to answer these questions and receive your score. Try it now.

(WHITE PAPER)

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