December 14, 2011 - (Free Research) Faxes are moving to the cloud. No longer do you need to worry about the cumbersome manual processes of printing, managing paper, maintaining equipment and more. This paper offers an overview of a specific solution that delivers faxing as a fully integrated, on-demand service within your ERP environment. Read this to discover its many benefits.
September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
May 2011 - (Free Research) This paper discusses how traditional BI systems with disconnected capabilities fall short at monitoring, aligning and benchmarking performance. Learn how Oracle BI 11g is designed to help today's organizations drive profitable growth, change, and many other operational and functional performance goals.
January 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
May 2011 - (Free Research) This analysis focuses on the types of attacks generally referred to as distributed denial-of-service, or DDoS, attacks. DDoS attacks are most often used to extort or damage businesses whose websites or online assets are a major source of revenue, are an indicator of brand value, or are critical to operations.
September 2009 - (Free Research) The need to access and evaluate key performance indicators (KPIs) to enable revenue growth, cost cutting and containment, product and service innovation, and risk management is driving organizations of all sizes to continue to adopt BI and analytics solutions at a rapid pace.
May 2012 - (Free Research) Condé Nast Digital manages the online presence for the content of digital magazines such as Vogue and Wired. Read this brief case study to learn about the application server they looked to when they wanted to improve the performance of their Java infrastructure.
March 2012 - (Free Research) Access this useful paper to discover how you can use multi-channel marketing to target the right customer with the right content at the right time.
May 2011 - (Free Research) This paper discusses the benefits of analytics servers. It details Sybase IQ, a high performance analytics server designed specifically for mission-critical business intelligence.
September 2005 - (Free Research) ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care.
April 2012 - (Free Research) <p>Given the competitive marketplace, evaluating source code analysis tools can be overwhelming. This case study highlights one recommended offering, the quality indicators it provided, and the results one organization achieved after implementing it.</p>
January 2010 - (Free Research) This white paper looks at the pros and cons of open-source software and helps organizations understand how to build a business case that is based on cost, schedule, performance and risks across the entire program lifecycle not just up-front program inception costs and considerations.
January 2008 - (Free Research) This white paper looks at the pros and cons of open-source software and helps organizations understand how to build a business case that is based on cost, schedule, performance and risks across the entire program lifecycle not just up-front program inception costs and considerations.
May 2012 - (Free Research) Scale-out NAS systems can accommodate data growth simply by adding more capacity resources; and processing power can be increased as needed.
February 2012 - (Free Research) Secure Sockets Layer virtual private networks compose a mature market segment, serving a variety of VPN use cases for workstations and mobile-device remote access. In this Magic Quadrant, Gartner examines the role of SSL VPNs in remote access and the state of the market.
September 2008 - (Free Research) Read this white paper to learn how SaaS implementations of CRM provide an entry point to data that more directly serves salespeople's needs with easy-to-use solutions that help them increase productivity and drive more revenue.
December 2010 - (Free Research) <p>Many organizations are eager to enjoy all the benefits virtualization offers, such as high availability and cost-savings, but transitioning is no easy task. Read this white paper to learn how to manage the various aspects of successfully implementing virtualization and review tools that can help you get the most from your project.</p>
February 2012 - (Free Research) This industry leading and innovative data virtualization approach to data integration enables you to more efficiently and effectively leverage valuable data that is scattered throughout your organization.
April 2011 - (Free Research) <p>In this paper, IDC examines the solutions from EMC and explains how they speed the benefits of virtualization while modernizing the backup and recovery process.</p>
July 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.
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