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How to Dramatically Speed Accounting and Business Processes

by Exact Software

March 20, 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.

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Customer Experience Exchange E-Zine: Taking a swing at social CRM

by SearchCRM

May 16, 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.

(EZINE)

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The Benefits That Outsourcing Fixed Asset Software Can Provide

by Sage Software

March 09, 2012 - (Free Research) Read this white paper to learn how a regional hospital replaced their hired company with Sage Fixed Assets to bring their depreciation, tracking, and reporting processes in-house.

(CASE STUDY)

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How to Stop Using Spreadsheets and Simplify Fixed Asset Management

by Sage Software

March 01, 2012 - (Free Research) Read this paper to learn how Sage Fixed Assests software eliminates the need for spreadsheets and is designed specifically for the tracking of fixed assets to reduce over payments on taxes and insurance while improving your bottom line.

(WHITE PAPER)

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Simplify Tax Reporting with Fixed Asset Software

by Sage Software

March 09, 2012 - (Free Research) Read this case study to learn about an engineering and manufacturing company that chose to use Sage Fixed Assets to run their reporting, tracking, and depreciation processes. Uncover the benefits they gained from using the system, including improved labor efficiency and simplified reporting.

(CASE STUDY)

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CW+: Analyst's take: Benefits of Siemens product lifecycle management software for life sciences

by ComputerWeekly.com

January 03, 2011 - (Free Research) Siemens product lifecycle management (PLM) Software for life sciences can help medical device manufacturers manage compliance requirements while supporting greater collaboration, ultimately reducing costs while improving patient outcomes.

(WHITE PAPER)

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How to Get the Best Return On Your Fixed Asset Software Investment

by Sage Software

February 28, 2012 - (Free Research) Read this white paper to learn how fixed asset management software can benefit your company by increasing compliance, saving your accounting staff time, reducing theft and loss, responding more effectively to disasters, and improving tax planning and budgeting.

(WHITE PAPER)

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Building a Reliable Database Environment: A Guide for SMBs

by Dell, Inc. and Intel

April 29, 2010 - (Free Research) Reliability and availability, data protection, performance, and scalability are all essential characteristics of a database management system. This paper looks at each one of those characteristics in detail and offers an implementation guide for SMBs that require a highly reliable database environment.

(WHITE PAPER)

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Compliance/Audits

by Sage Software

May 10, 2012 - (Free Research) In this expert resource, find answers to six of your most pressing compliance and audit questions concerning fixed assets, financial reporting standards, tax filing, and more.

(EBRIEF)

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Load balancing servers in a private cloud

by Dell, Inc. and Intel

March 14, 2012 - (Free Research) This expert tip offers exclusive advice for properly managing your cloud environment. Discover why it is critical that you properly size your physical infrastructure and explore load balancing tactics and common misconceptions surrounding them.

(TECHNICAL ARTICLE)

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How Integrating E-Commerce with ERP Increases Revenue

by Exact Software

March 20, 2012 - (Free Research) This case study provides insight into a business products company that needed to find a way to integrate their e-commerce strategy with their existing enterprise resource planning (ERP) system. Learn how they were able to seamlessly manage their order statuses, histories, customer items, and more alongside their ERP software.

(CASE STUDY)

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Assessing Your Cloud Backup Opportunity: A guide to addressing 7 key questions about your customers

by Asigra

December 30, 2011 - (Free Research) This resource details seven questions and discussion points you should consider before integrating cloud backup into your service offerings.

(WHITE PAPER)

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Customer Experience Exchange E-Zine: Issue 3

by SearchCRM

March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.

(EZINE)

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Ovum: Business tips for using SMS and web chat

by ComputerWeekly.com

February 21, 2011 - (Free Research) Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions.

(WHITE PAPER)

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CW+: Special Report on CA Technologies

by ComputerWeekly.com

January 01, 2011 - (Free Research) CA Technologies is one of the world’s largest independent software companies with revenues of $4.4bn (£2.7bn). The IT infrastructure supplier specialises in software products that help users manage their mainframes and distributed computing environments.

(WHITE PAPER)

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ALM and Agile Strategies Issue 2

by SearchSoftwareQuality.com

April 20, 2012 - (Free Research) Application lifecycle management (ALM) is what keeps the latest software tools working, and Agile ALM provides transparency and improved communications between teams and stakeholders. This exclusive e-zine discusses the latest collaboration tools for ALM and software configuration management (SCM).

(EZINE)

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Introduction to Negotiation: A Primer for "Getting to Yes"

by Global Knowledge

January 10, 2011 - (Free Research) This white paper focuses primarily on the negotiation process, different negotiation styles, and the various elements of communication that affect the outcome. When all is said and done, negotiation is the art and science of convincing the other party that your best outcome is good for them.

(WHITE PAPER)

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Building a Scalable Cloud

by Dell, Inc. and Intel

June 06, 2011 - (Free Research) Salesforce.com is the leader in enterprise cloud computing services, enabling organizations to manage every part of the customer relationship without having to maintain expensive, in-house applications. Read this case study to learn how Saleforce.com made room for new service and customer growth with Dell's PowerEdge servers.

(CASE STUDY)

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The Decision Maker's Guide to Complaint Records Management

by Iron Mountain

April 03, 2012 - (Free Research) This expert e-guide reviews the resources and characteristics you need to ensure your records management strategy is up to par. Gain insights on how to achieve compliance goals, develop your policy, determine costs and evaluate vendors.

(EGUIDE)

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The Benefits of Building a Complaint Records Management Program

by Iron Mountain

March 15, 2012 - (Free Research) When the world’s largest offshore drilling company wanted to lower the risks and costs associated with the increase of records management regulations, it sought out a qualified vendor to help create enterprise-wide compliant records management program. Discover how this organization was able to significantly improve its records management.

(WHITE PAPER)

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Contact Zone Overview Video

by Melissa Data Corp

April 24, 2012 - (Free Research) This brief but informative video demonstrates how Melissa Data's Contact Zone software can help you cleanse and validate data for better data quality and output.

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Communication Breakdown and Conflict within Teams

by Global Knowledge Network, Inc.

May 2004 - (Free Research) Team interaction is an essential component of job success. Often, the creation of teams can lead to communication breakdown and conflict. Learn to identify positive versus negative conflict and how each can impact on your project. This paper also includes a behavioral quiz to help you determine the health of your team.

(WHITE PAPER)

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The Cloud Backup Toolkit: In-depth Tools to Evaluate Your Cloud Backup Opportunity

by Asigra

December 2011 - (Free Research) Get help deciding if your company can benefit from offering cloud backup and recovery services, and also find tools to help you select a platform vendor that will help you in your venture.

(WHITE PAPER)

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Office 365 SharePoint Online - Architectural Considerations

by AvePoint, Inc.

October 2011 - (Free Research) Learn about the new services available for Office 365 and how you can incorporate them into your enterprise IT portfolio.

(WHITE PAPER)

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SQL Server 2008 Upgrade Series: Performance

by Dell, Inc. and Intel

November 2009 - (Free Research) This article explores ways in which small and mid-sized businesses can improve the performance of their databases - and their businesses - by upgrading to SQL Server 2008.

(TECHNICAL ARTICLE)

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