call center Industry Call Center Metrics - Inc.com Results for call center Industry Call Center Metrics

Resource Centers

Departments

Newsletters

Click below to preview:

What is RSS?

Help Me...

Sponsored Links

Software & Services Directory Home

home| browse| register| about| get listed

Results for keyword: call center Industry Call Center Metrics

1 - 25 of 483 | << < 1 2 3 4 5 of 20 > >>

ALL RESULTS

SOFTWARE

SERVICES AND RESELLERS

HARDWARE

RESEARCH


	Topics related to your search:

How to Dramatically Speed Accounting and Business Processes

by Exact Software

March 20, 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.

(CASE STUDY)

VIEW ABSTRACT | GO TO CASE STUDY

Building blocks for data center DNA

by Dell, Inc. and Intel

April 25, 2011 - (Free Research) By simplifying and automating deployment, retargeting and provisioning workloads, and managing processes for virtualized systems, the Dell Virtual Integrated System (VIS) architecture empowers end users to access resources when they need them. Continue reading to learn more.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Customer Experience Exchange E-Zine: Issue 3

by SearchCRM

March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.

(EZINE)

VIEW ABSTRACT | GO TO

FCR Done Right!

by Enkata Technologies

April 26, 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in the Call Center: A Customer Touch-Point Methodology, Free Oracle Corporation Best Practices

by Oracle Corporation

January 26, 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Eisenhower Medical Center completes complete data center move

by HP

November 10, 2011 - (Free Research) Data centers are a complex and critical part of today’s business infrastructure, usually built up over a period of time. But what happens when you have to move an entire data center at once? This resource presents key points when moving a data center.

(WEBCAST)

VIEW ABSTRACT | GO TO WEBCAST

New Power for Data Center Virtualization

by Dell, Inc. and Intel

May 05, 2010 - (Free Research) Virtualization on industry-standard servers has transformed IT service delivery, enabling companies to dramatically consolidate infrastructure, reduce costs, and much more. Read this paper to learn about the features and benefits of Vmware vSphere and the Intel Xeon processor 7500 series-based servers.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Prepare for the Transition to IFRS

by Sage Software

March 01, 2012 - (Free Research) This paper provides an overview of the differences between the Generally Accepted Accounting Principles (GAAP) and the International Financial Reporting Standards (IFRS) and offers strategies for making the transition to IFRS smooth and painless.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Simple, Affordable Disaster Recovery Automation in the Virtualized IT Datacenter

by Dell | EqualLogic

December 2008 - (Free Research) Virtualized iSCSI SANs are increasingly being chosen for virtual data center deployments because they help simplify storage management and help overcome performance, scalability and cost barriers of traditional SAN architectures.

(WEBCAST)

VIEW ABSTRACT | GO TO WEBCAST

20% to 60% Virtualization in 3 Years or Less

by Dell, Inc. and Intel

March 2010 - (Free Research) What do you do to prepeare for the inevitable invasion of server virtualization? How are you going to get from 20% virtualization to 60% virtualization in three years or less. The first and by far most critical step is to make sure that you have in place an infrastructure that is optimized for virtualization.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Virtual Data Center E-Zine Vol. 38 The Data Center of the Future

by SearchServerVirtualization

April 2012 - (Free Research) Transitioning to the virtual data center involves taking into account many trends that are just beginning to take off, such as cloud computing, IT consumerization and Big Data. In this expert e-zine, explore how you can take steps to embrace these new technologies and improve the efficiency of your data center.

(EZINE)

VIEW ABSTRACT | GO TO

Time, Tasks, and Tools Required for Optimal Data Center Efficiency

by Dell, Inc. and Intel

September 2011 - (Free Research) Increasing data center efficiency is always the end goal for IT managers. Find out which criteria your management software tools need to have to reduce the time and tasks required to increase the efficiency of your overall IT infrastructure.

(ANALYST REPORT)

VIEW ABSTRACT | GO TO ANALYST REPORT

Make over your data center: Virtual-ready infrastructure simplifies IT and increases business value

by Dell, Inc. and Intel

March 2010 - (Free Research) By turning to a virtual-ready infrastructure, IT has the opportunity to create a next-generation architecture that fundamentally changes the way data centers work for the future. In doing so, IT has the opportunity to transform its own value to the organization by making the infrastructure more flexible and ready to move at the speed of business.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization's Flaws and How to Manage Them

by Dell, Inc. and Intel

August 2011 - (Free Research) In order to tackle significant data center problems, virtualization must be effectively managed. This white paper discusses the cost savings virtualization can deliver to data centers and outlines the issues that can occur if the technology is not properly managed.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Leading History Museum Cuts Server and Storage Management Times By Around 50% With Virtualization

by Dell, Inc. and Intel

August 2011 - (Free Research) This case study follows one organization's approach to addressing their space, power, and cooling constraints. Explore the virtualization architecture they decided on and the key hardware, software, and service components that comprise it.

(CASE STUDY)

VIEW ABSTRACT | GO TO CASE STUDY

Dell PowerEdge R720 Power Technologies: Advanced Power Management with Dell OpenManage Power Center

by Dell, Inc. and Intel

March 2012 - (Free Research) Discover how an open, standards-based power management application can help you monitor and optimize power utilization to increase uptime, improve server density and decrease energy costs.

(TEST RESULTS)

VIEW ABSTRACT | GO TO

Case Study: Travel Provider Consolidates Data Centers in Three Countries to One Central Location, Supporting Up to 100% Business Expansion

by Dell, Inc. and Intel

May 2011 - (Free Research) This case study highlights the consolidation approach one company implemented and explains how it enabled significant cost savings, standardization of processes and applications, and substantial gains in IT productivity.

(CASE STUDY)

VIEW ABSTRACT | GO TO CASE STUDY

Eliminate Data Center Space, Power, and Cost Constraints with Rack Servers

by Dell, Inc. and Intel

March 2012 - (Free Research) The servers you select drastically impact the footprint of your data center. This video describes a rack server you can implement immediately to consolidate space, reduce power consumption, and lower costs in your infrastructure.

(VIDEO)

VIEW ABSTRACT | GO TO

A 2U Server Designed to Accomodate Performance Spikes while Minimizing Power Costs

by Dell, Inc. and Intel

March 2012 - (Free Research) Many companies struggle to find a server that can maximize uptime, support complex workloads, and minimize power costs. This video examines a recommended server architecture that meets these and other data center needs while increasing the efficiency of your virtual environment.

(VIDEO)

VIEW ABSTRACT | GO TO

Case Study: Industrial Measurement Company Cuts Power and Cooling Costs By 50% With Intelligent System

by Dell, Inc. and Intel

April 2012 - (Free Research) This case study showcases a highly efficient cooling system that enables significant data center savings. Learn more about this platform and hear from one company that implemented it here.

(CASE STUDY)

VIEW ABSTRACT | GO TO CASE STUDY

Dell Enterprise UPS Family Video

by Dell, Inc. and Intel

March 2012 - (Free Research) No organization can afford the downtime, damage, and data loss associated with a power failure. This video explains how the right uninterruptible power supply (UPS) can prevent these costly negative effects and allow you to manage your data centre more effectively.

(VIDEO)

VIEW ABSTRACT | GO TO

12G Launch

by Dell, Inc. and Intel

March 2012 - (Free Research) When valuable time is spent maintaining IT operations, it is difficult for companies to focus on the long-term sustainability of their data centers. This short video showcases new server technology that can help you better manage your infrastructure so you can effectively plan for the future.

(VIDEO)

VIEW ABSTRACT | GO TO

Gartner tips for best practices to data center consolidation

by HP

November 2011 - (Free Research) Since data centers are usually built over a long period of time, businesses end up with several small data centers scattered over a diverse area. To make more efficient use of these facilities, it’s generally best to consolidate. This resource presents best practices to data center consolidation.

(WEBCAST)

VIEW ABSTRACT | GO TO WEBCAST

Data Center Consolidation Trends: Here and on the Horizon

by Dell, Inc. and Intel

March 2012 - (Free Research) From distributed data centers to cloud computing, several consolidation trends will solidify in 2012. An expert discusses how these trends will change data center facilities and IT roles.

(WEBCAST)

VIEW ABSTRACT | GO TO WEBCAST

Expert Insight into Data Center Power Consumption and Spending Trends

by Dell, Inc. and Intel

April 2011 - (Free Research) Learn how businesses are reducing their current data center energy consumption and explore the steady rate at which server virtualization spending continues to increase. Gain insight into the downward trends in systems management spending and IT job advancement.

(EGUIDE)

VIEW ABSTRACT | GO TO

1 - 25 of 483 | << < 1 2 3 4 5 of 20 > >>

Get Listed on KnowledgeStorm | About KnowledgeStorm | Help

The Inc.com Software & Services Directory is a part of the KnowledgeStorm Network.
Solution & Research Index

Recent Searches 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.


TechTarget Corporate Web Site \| Media Kits \| Reprints

Try a RISK-FREE Issue of Inc. Today!

Renew | Contact Us | Current Issue

Resource Centers

Departments

Newsletters

Help Me...

Try a RISK-FREE Issue of Inc. Today!

Select Services