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Operationalizing Your Balanced Scorecard Methodology

by SuccessFactors

April 26, 2012 - (Free Research) <p>Read this white paper to learn how using a balanced scorecard can help executives to motivate employees to be more strategically productive and allows them to recognize performance drivers, identify problems early, and implement change to achieve strategic objectives.</p>

(WHITE PAPER)

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E-Guide: The IT Manager’s Guide to SQL Server 2008 Migration

by Dell, Inc. and Intel

August 16, 2011 - (Free Research) In this SearchSQLServer.com E-Guide, you will discover the unique advantages offered by a SQL Server 2008 migration.

(EGUIDE)

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crystalreports.com: Web-Based Reporting & Information Sharing

by Business Objects

crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data.

(SOFTWARE PRODUCT)

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MWD Advisors, BPM Vendor Capability Assessment

by Oracle Corporation

November 16, 2011 - (Free Research) Download this white paper for deep insight into the release of Oracle BPM Suite 11gR1 and the capabilities it has to improve your organizations business process management (BPM) needs. Read this now and discover the power of developing rule sets directly within the suite, the breakdown of each product and its capabilities and more.

(WHITE PAPER)

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Corporate Performance Management: 9 steps to delivering company agility

by Host Analytics, Inc

October 27, 2011 - (Free Research) This brief is the result of collaboration with customers who have implemented the Host Analytics CPM suite.

(WHITE PAPER)

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The Convergence of Scorecards, Dashboards and Business Intelligence

by Actuate

March 26, 2012 - (Free Research) This paper discusses the convergence of dashboards, scorecards and business intelligence (BI) tools and the emergence of systems that incorporate these into a single, unified solution.

(WHITE PAPER)

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SearchBusinessAnalytics.com eGuide: Using dashboards to enable performance management and foster effective analytics

by Actuate

March 21, 2012 - (Free Research) In this expert e-guide, you will learn more about building effective dashboards and scorecards and uncover 10 key elements for successful design.

(EGUIDE)

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Better Insights and Alignment with Business Intelligence and Scorecards

by Oracle Corporation

May 01, 2011 - (Free Research) This paper discusses how traditional BI systems with disconnected capabilities fall short at monitoring, aligning and benchmarking performance. Learn how Oracle BI 11g is designed to help today's organizations drive profitable growth, change, and many other operational and functional performance goals.

(WHITE PAPER)

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Accelerating Revenue through Carrier Ethernet Service Differentiation

by InfoVista Corporation

March 23, 2011 - (Free Research) Communication Service Providers (CSPs) face significant challenges compared to their traditional business models built upon selling voice and data services over dedicated-circuit networks.

(WHITE PAPER)

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The Five Fundamentals for a Successful FCR Program

by Enkata Technologies

April 25, 2012 - (Free Research) This paper outlines the five fundamentals for a successful FCR program.

(WHITE PAPER)

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Mind the Gap: What is an ITIL Gap Analysis?

by Global Knowledge

April 13, 2012 - (Free Research) Discover how a gap analysis can reveal areas where the reality and long-term vision of your organization are diverging and provide the momentum needed to start adopting service management best practices. Find out how gap analysis can help your company identify what it does well and how to achieve its goals.

(WHITE PAPER)

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The Top 10 Common Payroll Pitfalls - and How to Avoid Them

by Ultimate Software

February 07, 2011 - (Free Research) While most common payroll process errors are avoidable, they are also easily overlooked. Unfortunately even the smallest errors can lead to long-term issues and increased expenses. Read more to find out the top 10 payroll pitfalls and how to prevent them.

(WHITE PAPER)

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Oracle Advanced Compression Helps Global Fortune 500 Company Meet Storage Savings Initiative

by Oracle Corporation

June 13, 2011 - (Free Research) This whitepaper provides an overview of the evaluation process a Global Fortune 500 corporation completed to test the various features included in Oracle Advanced Compression Option, as well as the impact on space and performance they experienced.

(CASE STUDY)

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It’s Crystal Clear: Performance Management Is Critical for Unified Communications and Collaboration

by InfoVista Corporation

March 23, 2011 - (Free Research) Unified communications and collaboration (UC&C) offers an innovative way for today’s organizations to revolutionize their work processes and become more productive and efficient.

(WHITE PAPER)

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Getting Corporate Performance Management Right: 7Steps To Select The Best Solution For Your Midsize Business

by Host Analytics, Inc

April 12, 2012 - (Free Research) This resource provides guidelines for implementing an effective corporate performance management (CPM) without sacrificing capabilities or costs.

(EBOOK)

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Maximize the Customer Experience: Balancing the Service Level Mix in the Call Center

by inContact

January 10, 2011 - (Free Research) Supported by insights from Peppers & Rogers Group and inContact, this white paper will explore the benefits of applying the right mix of self-service and agent-assisted support to meet customer expectations effectively and maximize business outcomes.

(WHITE PAPER)

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Advanced Analytics Comes of Age for Business Executives

by SAP America, Inc.

May 31, 2010 - (Free Research) Not long ago, the average executive’s idea of a business forecast was a simple, spreadsheet-based extrapolation of previous performance. Today, however, business executives are recognizing the need to use the billions of data records stored within their company’s IT systems for more advanced analytics.

(WHITE PAPER)

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How to Transform Your Business - A Strategic Roadmap for Delivering Value

by SAP America, Inc.

May 14, 2012 - (Free Research) Read this white paper to learn how to integrate your operations into a new structure acquired through mergers and acquisitions; align your IT operations into a single platform; enhance customer service; increase the productivity of your global workforce; and bolster supply chain efficiency.

(WHITE PAPER)

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Netherlands Railways uses optimization to grow ridership with minimum congestion and maximum efficiency

by IBM

May 01, 2012 - (Free Research) Access this exclusive case study to gain insight on how Netherlands Railways, the nation's largest and Europe's busiest, was able to save € 20 million annually by crafting an optimized operating plan that improves service quality, reduces costs, and provides guidance for future infrastructure investments.

(CASE STUDY)

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Your Enterprise Data Archiving Strategy

by IBM

July 27, 2011 - (Free Research) This Forrester report explores the benefits of data archiving. Learn how building an enterprise wide data archiving strategy for large databases and applications may be an ideal solution for your organization.

(WHITE PAPER)

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Planning, Analysis & Forecasting - Demo

by IBM

May 10, 2012 - (Free Research) Spreadsheets were once the only way for successful planning, analysis and forecasting. Not anymore. This webcast showcases an enterprise-wide, holistic solution that joins financial, operational and strategic planning with business analytics. Watch this now and learn how IBM Cognos can drive innovation and increase your profitability.

(WEBCAST)

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Planning, budgeting and forecasting: Software selection guide

by IBM

March 06, 2012 - (Free Research) Planning, budgeting and forecasting always will be crucial components to your organization. But choosing the right performance management software can be a tough task. This paper from IBM outlines the business challenges and drivers, as well as organizational and technological best practices to follow, and includes a software selection matrix.

(WHITE PAPER)

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EMA white paper – Business Intelligence for the Business of IT

by Hewlett-Packard Company

November 23, 2011 - (Free Research) Many companies' IT operations could function at a higher level but they lack proper management. Read this paper now to learn how you can use business intelligence (BI) and applied analytics to improve your IT operations processes.

(WHITE PAPER)

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Preventing Change Management Process Bottlenecks

by SERENA Software, Inc.

May 01, 2012 - (Free Research) In this expert e-brief discover the answers to every CIOs top change management questions. Uncover strategies for keeping up with the rapid pace of change management, how much of the change management process should be automated, how to speed up the change management process to keep pace with business demands, and much more.

(EBRIEF)

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Enterprise Reporting Sound Step to Performance Managements

by IBM

January 24, 2012 - (Free Research) Using enterprise reporting, an organization can progressively address immediate reporting needs, use business intelligence (BI) capabilities to acquire greater insight, extend BI to more users and prepare a platform for the future that includes the implementation of performance management.

(WHITE PAPER)

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