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	Topics related to your search: Business Intelligence Solutions \| Customer Relationship Management (CRM) \| Contact Center Management \| Unified Communications / Voice & Data Convergence \| Enterprise Information Integration/ Metadata Management \| Technology Outsourcing \| Service Oriented Architecture (SOA) \| Email Archiving \| Enterprise Data Protection and Privacy \| Business Process Outsourcing

Oracle Hyperion Workforce Planning

by Oracle Corporation

December 01, 2008 - (Free Research) In most organizations, employee compensation and related expenses are the largest line items in the budget. Having control over these expenses is critical to meeting corporate performance objectives. Check out this data sheet to learn more.

(DATA SHEET)

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Solution Provider Uses Hosted Services to Secure a Significant Deal with Retail Giant

by Microsoft

June 01, 2009 - (Free Research) CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six weeks, CROSSMARK had to find a partner and launch a joint venture company to persuade the potential client it could make the deadline. Learn how Microsoft solutions got the job done.

(CASE STUDY)

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Weighing your call center hosting options

by inContact

December 17, 2009 - (Free Research) In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more.

(PODCAST)

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Customer Satisfaction with Email Archiving Systems

by Sunbelt Software

January 29, 2010 - (Free Research) Email archiving is rapidly becoming a critical best practice for organizations of all sizes and across all industries. This white paper compares Sunbelt Exchange Archiver (SEA) with a cross-section of other email archiving offerings, to help decision makers in the evaluation process.

(WHITE PAPER)

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Augmenting the Value of ERP to Achieve the Perfect Plant

by Apriso Corporation

September 2008 - (Free Research) This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system.

(WHITE PAPER)

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Client Relationship Management for Asset Managers

by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research) This white paper describes how client relationship management (CRM) technology can help mutual fund wholesalers and institutional asset managers address these core industry challenges and effectively foster.

(WHITE PAPER)

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2010 ERP REPORT: Part One in a Series

by Panorama Consulting Group

February 2010 - (Free Research) Read this report which includes data on a wide variety of ERP solutions (Figure B). Included in the research sample are Tier I solutions (such as SAP, Oracle eBusiness Suite, and Microsoft Dynamics), Tier II, Tier III and industry-focused niche solutions.

(WHITE PAPER)

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As The Market Turns Around A Hot New Communications Service Market Emerges

by Hewlett-Packard Company

February 2010 - (Free Research) Communications as a service (CaaS) is a hot new market that promises to grow quickly. In CaaS, communications technology is located in a data center of a communications service provider, and is owned and managed by the service provider as a multi-tenant infrastructure. Read the white paper for more information on Communications as a service.

(WHITE PAPER)

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Standardizing IT Service Management - Best Practices Based on HP Experience in ITSM Consolidation

by Hewlett-Packard Company

February 2010 - (Free Research) This paper explains how HP helps organizations implement effective, cost-efficient service desks and the IT processes that make them work.

(WHITE PAPER)

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End-to-End Service Management in the Virtualized Environment: Delivering on the Promises of Virtualization

by Hewlett-Packard Company

October 2008 - (Free Research) This paper proposes an approach for IT to manage virtualized environments and shows how HP Business Service Management software enables IT operations to link specialists and specialized tools into day-to-day operations while keeping promises to business users.

(WHITE PAPER)

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Podcast: UK’s Largest Airline and The Enterprise Integration Triangle

by Progress Software

January 2010 - (Free Research) The Enterprise Integration Triangle – How the World's Favorite Airline Has Mastered the Code!

(PODCAST)

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Quantifying the Benefits of HP Server Automation

by Hewlett-Packard Company

February 2010 - (Free Research) A major benefit of HP Server Automation is that a single system administrator can remotely manage the deployment of software for large numbers of servers simultaneously. Read this white paper and explore the many other benefits of HP server automation.

(WHITE PAPER)

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Accelerating Virtualization Adoption - Lessons From the Physical World

by Hewlett-Packard Company

February 2010 - (Free Research) Business services with virtualized components are more complex to discover, monitor, manage, automate and troubleshoot. This webcast explores a new management technology that can help your organization overcome the monitoring challenges of virtualized business services.

(WEBCAST)

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Virtualization Buzz and Benefits: Decoupling Hardware From Software for Greater Efficiency

by CDW Corporation

September 2009 - (Free Research) Advanced technology allows businesses to get maximum bang out of hardware buck while reducing server counts and support costs. Read this whitepaper to learn how virtualization can help your business get the most out of its server hardware.

(WHITE PAPER)

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Evolution to Revolution: Landmark Technology Decouples Hardware from Software to Cut Cost and Complexity

by CDW Corporation

September 2009 - (Free Research) Read this white paper to learn more about virtualization and especially the similarities and differences between server virtualization and client virtualization. Which one holds more benefit for your organization?

(WHITE PAPER)

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A Revolution in Agility: Business Integration Through Service Oriented Architecture

by Oracle Corporation

August 2008 - (Free Research) In today's rapidly changing business environment, organizations of all types face one common and persistent challenge: how to become—and remain—agile enough to satisfy ever-increasing customer expectations and accommodate new compliance mandates, all while staying ahead of the competition. The solution is building business based on SOA principles.

(WHITE PAPER)

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HP Data Protector Notebook Extension

by Hewlett-Packard Company

February 2010 - (Free Research) HP Data Protector software Notebook Extension is a new solution that extends formal backup policies to notebook and desktop PCs. The solution provides continuous and automated protection of information stored locally – even when working off-line. Benefits include reduced risk of information loss, lower operational cost and improved productivity.

(DATA SHEET)

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Forrester: Inquiry Spotlight, Archiving Best Practices

by Hewlett-Packard Company

December 2008 - (Free Research) In 2008, Forrester answered 106 end user inquiries on archiving, including questions on eDiscovery, retention, message archiving, and using archiving to cope with the data growth explosion. This white paper summarizes these answers and explains why it's necessary to retain data for regulatory compliance or legal discovery purposes.

(ANALYST REPORT)

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Virtual Data Center E-Zine - Volume 19: Meeting the Challenges of Virtual System Management

by SearchDataCenter

February 2010 - (Free Research) Tracking and identifying virtual machines on physical hosts or sorting out the source of I/O bottlenecks requires administrators to do a lot of investigative work. Software management tools can help, but well developed business processes are also important. Learn some tips and tricks to make managing virtual environments a little bit easier.

(EZINE)

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Small Ad Agency Expects to Cut Project Time in Half and Accommodate Business Growth

by Dell, Inc. and Microsoft

December 2009 - (Free Research) Nebraska-based Chemistry Advertising implemented Windows Server® 2008 R2 Foundation to address the issue of a lacking centralized file storage system. The company now has an easy-to-manage system that helps employees to better organize and collaborate on projects. Read this case study to learn more!

(CASE STUDY)

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5 Levels of Agile Planning: From Enterprise Product Vision to Team Stand-up

by Rally Software Development Corp.

August 2008 - (Free Research) Existing agile methods often focus on small, single-team projects, overlooking the broader impact of large programs. This paper outlines a distinct planning framework that has been successful in large-scale agile software development projects and relies..

(WHITE PAPER)

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Case Study: HeritageBank

by InMage Systems

February 2010 - (Free Research) HeritageBank evaluated both disaster recovery and more traditional backup software offerings from different vendors, including Santa Clara-based InMage Systems. InMage is a combined DR and business continuity solution based on patent-pending continuous data protection (CDP) technology.

(CASE STUDY)

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Leveraging Inmage: Howard Rice Lowers TCO and Streamlines Backups with a Disaster Recovery Solution

by InMage Systems

February 2010 - (Free Research) Howard Rice spent nearly an entire year reviewing DR offerings from vendors including Santa Clara-based InMage Systems and three of its competitors. Howard Rice purchased InMage’s software, a combined disaster recovery and business continuity solution.

(CASE STUDY)

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Mastering the Iteration : The Heartbeat of Agile Development

by Rally Software Development Corp.

August 2008 - (Free Research) This white paper is an excerpt from the book "Scaling Software Agility: Best Practices for Large Enterprises", and describes the iteration pattern and activities that a team engages in to create tested, value-delivered code in a short time box.

(WHITE PAPER)

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Leaning IT : Applying the Principle of "Pull" to Scale Agile Teams

by Rally Software Development Corp.

April 2009 - (Free Research) Is your organization ready for this Agile "means to an end" or is Agile adoption inadvertently creating a classic "fix that fails?" Can Agile truly work at the Program level? This white paper is based on actual experiences of professionals who helped steer many of the largest Agile implementations done over the last five years.

(WHITE PAPER)

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