SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.
September 16, 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
March 22, 2011 - (Free Research) This paper discusses how protecting cardholder data is a critical and mandatory requirement for all organizations that process, store or transmit information on credit or debit cards and the requirements and guidelines for securing cardholder data are specified in the Payment Card Industry (PCI) Data Security Standard (DSS).
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
April 30, 2012 - (Free Research) This E-Guide features two articles from our editorial team on advice for implementing lean manufacturing templates, and how to prepare your current enterprise resource planning (ERP) system for a more efficient and less wasteful environment.
August 26, 2010 - (Free Research) There are several approaches to take that prevent Problem Management failure. If IT organization leaders can incorporate Incident Management into their Problem Management, as well as follow other tips laid out in this white paper, they can likely reduce the quantity and duration of service disruptions
February 23, 2010 - (Free Research) Read this white paper for a discussion of the business case for data archiving as the first step in an SAP ILM strategy; strategies for Data Archiving, Retention Management and the Retention Warehouse strategy for legacy decommissioning in SAP; and Dolphin’s best‐practices approach to an effective, long-term ILM strategy.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.
January 03, 2012 - (Free Research) This case study details how a master data plan allowed DB Schenkey employees to reliably access data from a single, authorised source.
April 27, 2012 - (Free Research) This white paper discusses strategic workforce planning for a changing business environment and methods for improving your business strategy.
September 22, 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
April 13, 2012 - (Free Research) <p>Only now are small and mid-sized businesses jumping on the virtualisation bandwagon. This white paper examines recent server advances that make virtualisation possible for the SMB and provides five key tips to help companies map out their virtualisation course.</p>
May 02, 2011 - (Free Research) <p>When planning for cloud adoption, there are many factors you must consider. This white paper discusses the strategy one of your peers is utilizing for a successful cloud migration. Discover key components to consider during the move and gain insights on how to ensure a smooth transition.</p>
May 01, 2011 - (Free Research) This white paper takes a closer look at the vision behind cloud computing. Explore four major aspects of the cloud and access resources to help you develop and implement your data center strategy.
February 17, 2012 - (Free Research) This e-guide from SearchConsumerization.com explores best practices for mobile device management in the enterprise and why your strategy must evolve as the phone technology does.
January 01, 2010 - (Free Research) In 2005, Intel IT began planning, engineering, and implementing a virtualized business computing production environment as part of its overall data center strategy. Read this white paper to learn more about how Intel’s virtualization strategy has helped lower costs, increase agility, and reduce energy consumption.
January 01, 2010 - (Free Research) In 2005, Intel IT began planning, engineering, and implementing a virtualized business computing production environment as part of its overall data center strategy. Read this white paper to learn more about how Intel's virtualization strategy has helped lower costs, increase agility, and reduce energy consumption.
May 22, 2012 - (Free Research) Fostering a business environment that is able to easily adapt and transition to new and changing situations is crucial to your success. In this white paper, learn how to use a business developer model as a workflow strategy to increase your agility, productivity, and value.
February 24, 2012 - (Free Research) Check out this white paper for a complete backup breakdown. Included in this guide are the first five steps to take when building a data backup and recovery strategy, and best practices to help you develop and start improving your backups today. Read on for more.
August 26, 2009 - (Free Research) PortalGuard is a password authentication and security solution that allows end-users to authenticate and manage a portal password directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives.
May 16, 2012 - (Free Research) Read this informative white paper to learn how a data archiving strategy can, reduce storage costs, improve performance, streamline your system operations, and ensure transparent data access, retrieval, and maintenance.
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