Help Desk Case Study - Inc.com Results for Help Desk Case Study

Resource Centers

Departments

Newsletters

Click below to preview:

What is RSS?

Help Me...

Sponsored Links

Software & Services Directory Home

home| browse| register| about| get listed

Results for keyword: Help Desk Case Study

1 - 25 of 500 | << < 1 2 3 4 5 of 20 > >>

ALL RESULTS

SOFTWARE

SERVICES AND RESELLERS

HARDWARE

RESEARCH


	Topics related to your search: Help Desk and Call Management \| Storage Management \| Business Intelligence Solutions \| Backup Systems and Services \| Disaster Recovery \| Disk-based Backup & Storage/ RAID \| Virtualization \| IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) \| Tape Drives and Libraries \| Data Center Management

Driving IT help desk efficiency with customer-centric remote support

by Citrix Online - GotoAssist

May 01, 2008 - (Free Research) Help desk managers servicing large mobile workforces, such as remote employees and workers on the road, face significant challenges. This white paper will examine key IT help desk challenges and reveal the many advantages of customer-centric remote support.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

BridgeTrak Version 8.0 - Help Desk Ticket tracking

by ScriptLogic Corporation

April 10, 2009 - (Free Research) If you are looking to improve the efficiency of your help desk, BridgeTrak Suite offers comprehensive trouble ticket tracking that is intuitive, customizable and scalable to meet the needs of your business.

(TRIAL SOFTWARE)

VIEW ABSTRACT | GO TO

Analyzing the Total Cost of a Global Service Desk

by CompuCom Systems, Inc.

April 01, 2009 - (Free Research) Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Service Desk Consolidation Cuts Costs and Increases Service Quality

by BMC Software, Inc

June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this whitepaper to discover the path to proper service desk consolidation and its many benefits.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Desktop Authority Password Self-Service Version 4.1.1

by ScriptLogic Corporation

April 10, 2009 - (Free Research) Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.

(TRIAL SOFTWARE)

VIEW ABSTRACT | GO TO

Crossing the Chasm Between the Service Desk and Operations

by BMC Software, Inc

June 15, 2009 - (Free Research) IT organizations can significantly improve efficiency and reduce operational costs by creating environments with shared access to common data to support Operations and the Service Desk, and evolving and automating key processes between the two groups.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

3 Best Practices for Reducing Exchange Downtime

by AppAssure Software

March 02, 2009 - (Free Research) Although there are many e-mail platforms available, Microsoft Exchange is by far the most dominate with a commanding 65-percent share of the overall market. This eGuide explains the three best practices for reducing Exchange downtime and teaches how to proactively approach disaster recovery for Microsoft Exchange.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

How to Cut BlackBerry Support Costs by 25 to 50%

by Zenprise

February 13, 2009 - (Free Research) Read this paper to find out how Zenprise MobileManager uses automation to help improve end user support quality without increasing staff or IT spending to keep up with the exponential growth of mobile email usage across enterprise organizations.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Call Center Suite SearchCRM.com Product Directory

by SearchCRM

February 27, 2009 - (Free Research) Before purchasing call center technology, it is critical to properly research and evaluate the vendors and products that exist in today's call center market. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the call center market.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Increasing IT Efficiency by Mobilizing ITSM and ITIL Capabilities

by BlackBerry

November 2007 - (Free Research) This Webcast reviews the best practices and business drivers for mobilizing ITSM applications.

(WEBCAST)

VIEW ABSTRACT | GO TO WEBCAST

Becoming Proactive In Application Performance Management

by Compuware Corporation

January 2009 - (Free Research) Compuware Corporation commissioned Forrester Consulting to survey 389 global technology decision-makers actively involved in application performance management (APM) to assess the effectiveness of their processes and the technologies they employ. This paper has the results.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Information Security: DataDrain - How DLP tools can mitigate incidents and offer insight into where data lives

by Symantec Corporation

September 2008 - (Free Research) Data Loss prevention products help companies understand where their sensitive data is located, where it's going, how it is being used; they can also sometimes enforce protective policies.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Reduce Your Telecom and IT Costs with a New Speech-Driven, Mobile Call Center Solution

by Nuance

December 2008 - (Free Research) This new mobile call center can help you eliminate the need to maintain directories and to add voice mail ports. Join this podcast to learn more about a solution that drastically reduces switchboard staffing costs and improves efficiency.

(PODCAST)

VIEW ABSTRACT | GO TO PODCAST

The Potential ROI of a Remote Support Solution via the SaaS Model Presentation Transcript

by Citrix Online - GotoAssist

June 2009 - (Free Research) Increased productivity, better customer interactions and quicker response times are all benefits of using SaaS-based remote support solutions. But how do you quantify these savings? This presentation transcript will address the real dollar savings of using this model and the potential for ROI.

(PRESENTATION TRANSCRIPT)

VIEW ABSTRACT | GO TO

Selecting a remote support solution to meet your needs

by Citrix Online - GotoAssist

June 2009 - (Free Research) In this podcast, our expert offer tips on selecting the right vendor, solution and service to meet your remote support needs.

(PODCAST)

VIEW ABSTRACT | GO TO PODCAST

The potential ROI of a remote support solution via the SaaS model

by Citrix Online - GotoAssist

June 2009 - (Free Research) This webcast will address the real dollar savings of using this model and the potential for ROI.

(WEBCAST)

VIEW ABSTRACT | GO TO WEBCAST

Employee Productivity Suite: SpeechAttendant®/OpenSpeechAttendant™

by Nuance

February 2009 - (Free Research) By offering your callers the convenience and ease of use of a speech-enabled auto attendant system, your organization will reap the benefits of decreased telecommunications costs, increased employee productivity, and an enhanced corporate image.

(ARTICLE)

VIEW ABSTRACT | GO TO ARTICLE

Case Study: In Katrina's Wake, Hydril Leverages EVault Online Backup to Fine-Tune Its Data Protection Program

by i365, A Seagate Company

June 2009 - (Free Research) Read this case study to see how Hydril Company LP worked with i365 to significantly improve its backup and data protection program.

(CASE STUDY)

VIEW ABSTRACT | GO TO CASE STUDY

SharePoint E-Zine Volume 10: Quantifying the Success of Your SharePoint Governance Policy

by SearchWinIT

May 2009 - (Free Research) Get expert advice in this month's issue on how to convince top management that SharePoint governance should be a top priority. Find out how to create a multidimensional strategy to monitor all of SharePoint's moving parts, and learn three approaches for document management systems integration.

(EZINE)

VIEW ABSTRACT | GO TO

Forrester Research: Total Economic Impact of SQL Server 2008 Upgrade

by Microsoft

September 2008 - (Free Research) This study provides readers with a framework for evaluating the potential financial impact on their organization of upgrading from a previous version of SQL Server to SQL Server 2008. Forrester's aim is to show all related costs to best give readers a complete understanding of the costs their organizations might incur.

(ANALYST REPORT)

VIEW ABSTRACT | GO TO ANALYST REPORT

Case Study: KCP&L powers Kansas City with help from end-to-end HP business technology

by Hewlett-Packard Company

April 2009 - (Free Research) This case study outlines how KCP&L, Kansas City's primary electric utility, was able to simplify and consolidate their storage server and infrastructure using HP as their primary provider.

(CASE STUDY)

VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Helping AIC Cut Daily Backup Window While Saving Money & Staff Time

by Quantum Corporation

April 2009 - (Free Research) Read this customer case study to see how Canadian mutual fund company AIC Ltd. leveraged Quantum's DXi™5500 disk backup solution featuring data deduplication and replication technology in order to drastically reduce backup time as well as cut storage costs and management.

(CASE STUDY)

VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Accelerating Success for TIBCO Software

by Intel Corporation

December 2008 - (Free Research) In this case study learn how Intel® processor-based blade servers helped TIBCO Software keep up with business growth while lowering IT costs.

(CASE STUDY)

GO TO CASE STUDY

ZoomInfo Case Study: Widen Relies on ZoomInfo's Data to Reach Decision Makers and Explore New Target Markets

by ZoomInfo

May 2009 - (Free Research) In this case study you will learn how ZoomInfo has made it easier and more cost effective for Widen, a SaaS provider of digital asset management solutions, to find key contacts and build lists of prospects and merge them with Widen's prospect database. Read this case study to learn just how Widen benefitted from Zoominfo and how it can benefit you.

(CASE STUDY)

GO TO CASE STUDY

Cornercard Customer Case Study

by SPSS Inc. Worldwide Headquarters

May 2009 - (Free Research) A successful credit card company must be able to accurately assess its credit risk at any given time. Having an up-to-date picture of which clients may default on payments is critical to this process, not only amongst new applicants, but existing customers too.

(CASE STUDY)

VIEW ABSTRACT | GO TO CASE STUDY

1 - 25 of 500 | << < 1 2 3 4 5 of 20 > >>

Get Listed on KnowledgeStorm | About KnowledgeStorm | Help

The Inc.com Software & Services Directory is a part of the KnowledgeStorm Network.
Solution & Research Index

Recent Searches 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.


TechTarget Corporate Web Site \| Media Kits \| Reprints

Try a RISK-FREE Issue of Inc. Today!

Renew | Contact Us | Current Issue

Resource Centers

Departments

Newsletters

Help Me...

Try a RISK-FREE Issue of Inc. Today!

Select Services