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Results for keyword: Help Desk Best Practice

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Service Desk Consolidation Cuts Costs and Increases Service Quality

by BMC Software, Inc.

June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.

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Password Management Survey

by LEGACY - DO NOT USE - Siber Systems

September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs.

(WHITE PAPER)

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One-Stop Shop: Best Practices to Streamline your Service Desk

by Nimsoft, Inc.

September 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.

(WEBCAST)

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PortalGuard: Strengthening Authentication to Adapt to Changing Circumstances™

by PistolStar, Inc.

August 2009 - (Free Research) PortalGuard is a password authentication and security solution that allows end-users to authenticate and manage a portal password directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives.

(PRODUCT OVERVIEW)

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Pragmatic ITIL: Bridging the Gulf between Theory and Practice

by Nimsoft, Inc.

January 2012 - (Free Research) While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization.

(WHITE PAPER)

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Best Practices for Mobile Device Management

by GroupLogic

February 2012 - (Free Research) This e-guide from SearchConsumerization.com explores best practices for mobile device management in the enterprise and why your strategy must evolve as the phone technology does.

(EGUIDE)

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S3 Control: Adding Control to Change Management

by Solidcore Systems, Inc.

There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.

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Provergent Suite - Telecom Order & Inventory Software

by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

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New ways of working - Microsoft’s ‘mobility’ ofﬁce

by ComputerWeekly.com

June 2010 - (Free Research) There is a common expectation among forward-looking companies that through the use of information technology new ways of working can be created that will enhance workplace conditions with such an effect as to improve employee satisfaction levels, increase productivity and ultimately impact positively upon company performance.

(WHITE PAPER)

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Windows 7 and AppLocker

by Global Knowledge

January 2010 - (Free Research) Organizations want to run the apps they want, and not run the apps they don't want. One of the tools Microsoft has given Active Directory administrators to help in this regard, Software Restriction Policies (SRPs), has been re-engineered in Windows 7 as AppLocker.

(WHITE PAPER)

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Solutions for Encrypting Data on Tape: Considerations and Best Practices

by Quantum Corporation

February 2011 - (Free Research) This paper outlines some of the important considerations and best practices for encrypting data on tape, and is intended to help IT administrators make the right decision for their environment and their company’s data security needs. Read on to learn more today.

(WHITE PAPER)

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Best Practices for Managing Data Center Costs via Application and Server Consolidation

by Sun Microsystems, Inc. and Intel Corporation

September 2009 - (Free Research) This paper shows how next-generation Sun servers, based on the Intel Xeon processor 5500 series, allow IT organizations to meet these challenges by delivering game-changing performance and virtualization improvements that help enable companies to leverage best practices for IT management, application deployment, work processes, and cost control.

(WHITE PAPER)

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Best Practices: A Checklist for Backup Tapes

by Iron Mountain

February 2012 - (Free Research) Check out these best practices to get the most out of your tape backups. Discover keys to help you define your needs and ensure future success by establishing regular testing of recovery procedures. Also included is a breakdown of tape's lifecycle to help you better understand the backup process, and tips for proper tape handling and transport.

(WHITE PAPER)

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Seven SOA Practices to Unlock Business Value

by Software AG

July 2011 - (Free Research) Review this informative paper and uncover the 7 essential SOA practices that can help your company gain competitive advantage and increase revenues.

(WHITE PAPER)

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VMware vCenter Site Recovery Manager disaster recovery best practices

by Dell and VMware

March 2011 - (Free Research) In this tutorial on Site Recovery Manager disaster recovery best practices, learn what you need in place to use VMware Site Recovery Manager, how to test and execute your recovery plans, and if Site Recovery Manager would be a good fit for your company's disaster recovery strategy.

(WHITE PAPER)

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Expediting E-Discovery With Intelligent E-mail and Data Archiving

by Dell, Inc.

September 2011 - (Free Research) Access this resource to learn how intelligent archiving can help you efficiently and cost-effectively store, manage and discover your data in a legally defensible manner, as well as 3 best practices for developing an effective data management approach.

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Fixed Asset Management Strategies and Best Practices

by Sage Software

February 2012 - (Free Research) Challenges to control fixed assets include lack of accurate physical asset inventories and inadequate tools and resources to adapt to changing tax laws and methods. Read this white paper to learn best practices for managing fixed assets and how control will help you save time and money.

(WHITE PAPER)

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Simplify Software Selection and Implementation By Using Best Practices

by Advent Global Solutions Inc.

April 2012 - (Free Research) This comprehensive white paper discusses the best practices for making the right selection of SAP or qualified SAP partner suites. Read now to discover how you can conquer common SMB business challenges.

(WHITE PAPER)

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Goal Management Best Practices

by SuccessFactors

April 2012 - (Free Research) Setting clear expectations of your company and how you plan to achieve them is vital to your overall success. Read this white paper to learn how to effectively implement a goal management system by taking advantage of the best practices and methodologies inside.

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Optimizing ERP investments through manufacturing ERP management best practices

by Epicor Software Corporation

April 2012 - (Free Research) Read this expert e-guide to learn how to successfully manage your ERP systems with one cohesive plan as your organization becomes more complex. Review five best practices that can help you get the most from your ERP solution.

(EGUIDE)

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CIO Perspectives: Best-Practice Approaches to Deploying Video Collaboration Across the Enterprise

by Polycom, Inc.

December 2011 - (Free Research) <p>The widespread adoption of unified communications (UC) only proves its importance to the workplace. In this resource, uncover the benefits of and case for adding visual communications and video to your UC strategy.</p>

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Increasing Productivity by Adopting Testing Best Practices

by Fluke Networks

March 2012 - (Free Research) Discover how you can increase productivity and efficiency by adopting testing best practices for your network.

(WHITE PAPER)

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15 Best Practices for Enterprise BPM: Removing BPM Silos to Unleash Process Power

by Software AG

July 2011 - (Free Research) This resource can get you started on building an enterprise BPM strategy and includes 15 best practices in process transformation and the pitfalls to avoid along the way.

(WHITE PAPER)

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Windows 7 Migration Station

by Dell and Microsoft

May 2011 - (Free Research) This handbook will cover best practices for moving to Microsoft Windows 7, including assessing Windows 7 to determine if it’s a good move for your organization, which applications in your organization should move over, what help is out there for your migration project and licensing.

(EBOOK)

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Virtualization Defined: 8 Best Practices to Reap Proven Virtualization Rewards

by Hewlett-Packard Company

December 2010 - (Free Research) <p>Many organizations are eager to enjoy all the benefits virtualization offers, such as high availability and cost-savings, but transitioning is no easy task. Read this white paper to learn how to manage the various aspects of successfully implementing virtualization and review tools that can help you get the most from your project.</p>

(WHITE PAPER)

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1 - 25 of 451 | << < 1 2 3 4 5 of 19 > >>

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