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Guide to using social media for customer support

by ComputerWeekly.com

February 25, 2011 - (Free Research) Social Media is rapidly emerging as the next big frontier for customer engagement and interactions. This is projected to grow exponentially over the next 5-6 years as the usage and number of active users of Social Media sites and forums continues to grow.

(WHITE PAPER)

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Portals Take on a New Life

by SAP America, Inc.

May 18, 2012 - (Free Research) This paper discusses the improved functions of portals, specifically SAP NetWeaver, and how you can make the most of them within the enterprise.

(WHITE PAPER)

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Information Security Magazine - May 2012

by SearchSecurity.com

May 01, 2012 - (Free Research) Access this month’s issue to uncover strategies for taming the bring-your-own-device (BYOD) tide. In addition, explore other featured topics including VMware’s security partner program revamp, four keys to data loss prevention (DLP) success, top considerations for information security career recruitment and more.

(EZINE)

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NEWELL RUBBERMAID: SAP® Consulting Improves Inventory Allocation for Consumer Products Giant

by SAP America, Inc.

March 31, 2010 - (Free Research) Read this white paper to learn how Newell Rubbermaid Inc. improved its use of the available-to-promise (ATP) functionality of the SAP enterprise resource planning (ER) application to better allocate inventory and determine what goods were available to customers, and create even greater supply chain efficiencies.

(WHITE PAPER)

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Computer Weekly - 22 May 2012: Why Tesco is spending £150m online

by ComputerWeekly.com

May 22, 2012 - (Free Research) This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing.

(EZINE)

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Improving Power and Cooling Efficiency in the Datacenter

by HP & Intel

February 21, 2011 - (Free Research) HP has been a pioneer in incorporating technology to improve energy efficiency and reduce total cost of ownership (TCO) for IT systems in the datacenter, with solutions designed to reduce server management costs, increase utilization, and improve power and cooling.

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Finding the Cure for Order Processing Pain in the Life Sciences Industry

by Esker Inc.

May 18, 2012 - (Free Research) This white paper takes an exclusive look at how pharmaceutical and medical device companies are overcoming their order processes challenges by making smart use of their technology, understanding the true cost of manual transactions, and automating their processes.

(WHITE PAPER)

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Weathering the Storm Through Resilient Virtualized Storage

by Dell, Inc.

February 21, 2012 - (Free Research) The law firm Quarles & Brady, based in Milwaukee, needed to find hardware solutions for their remote offices to improve disaster recovery at all locations. By virtualizing 75 percent of its servers along with 46 Dell EqualLogic iSCSI SAN arrays, Quarles & Brady achieved the results they needed. Read now to learn more.

(WHITE PAPER)

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Five Ways to Drive Down Data Protection Costs While Ensuring Business Continuity

by Dell, Inc.

February 21, 2012 - (Free Research) Read this white paper to learn the essential attributes that every modern backup and recovery solution should include, and 5 top ways to drive down costs while ensuring business continuity.

(WHITE PAPER)

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Customer Experience Exchange E-Zine: Taking a swing at social CRM

by SearchCRM

May 16, 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.

(EZINE)

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Secure by Design: five customers use desktop virtualization for security

by Citrix

January 10, 2012 - (Free Research) This white paper presents a proven approach to managing risk and improving information security. Find out why desktop virtualization is secure by design and discover new requirements your security strategy should address, including a full range of device types, access to data from anywhere, and more.

(WHITE PAPER)

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Increasing the efficiency of case file coordination in social services

by IBM

June 15, 2011 - (Free Research) Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.

(WHITE PAPER)

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Sustainability through Managed Print Services

by ComputerWeekly.com

April 09, 2012 - (Free Research) Managed print services offer far-reaching environmental benefits, helping a business reduce its carbon footprint, in addition to significant cost savings, according to this report from Quocirca.

(ANALYST BRIEF)

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Optimizing Service Channels: Five Essential Tips for Balancing Customer Support and Controlling Support Costs

by inContact

January 10, 2011 - (Free Research) This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more.

(WHITE PAPER)

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Make over your data center: Virtual-ready infrastructure simplifies IT and increases business value

by Dell, Inc. and Intel

March 31, 2010 - (Free Research) By turning to a virtual-ready infrastructure, IT has the opportunity to create a next-generation architecture that fundamentally changes the way data centers work for the future. In doing so, IT has the opportunity to transform its own value to the organization by making the infrastructure more flexible and ready to move at the speed of business.

(WHITE PAPER)

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Implementing PCI Compliance with ScriptLogic

by Quest Software

April 19, 2012 - (Free Research) To protect cardholder data, organizations must take steps to meet the latest PCI compliance standards. Find out how your company can safeguard data in this step-by-step guide.

(WHITE PAPER)

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A Forrester Study: The Total Economic Impact Of IBM’s Netezza Data Warehouse Appliance With Advanced Analytics

by IBM

April 05, 2012 - (Free Research) Read this paper featuring Forrester research now and learn about the total economic impact and potential ROI that enterprises are realizing by deploying IBM Netezza DW appliance with data analytics. By taking some time to digest this resource, you will know whether a similar installation within your company will have a similar financial effect.

(WHITE PAPER)

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Evaluator Group: HP's Converged Storage (A Vision for Emerging Customer Requirements)

by HP & Intel

November 14, 2011 - (Free Research) HP and Intel are building a multifaceted storage product portfolio with a common foundation that will enable the integration of server and storage into Converged Systems. The most desirable storage solution technologies are represented include virtualization, data deduplication, automated tiering, multi-protocol I/O, and performance at scale.

(WHITE PAPER)

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City of Inglewood

by Micro Focus

May 14, 2012 - (Free Research) <div> <div> <p>Access this white paper to discover how one city migrated from their aging mainframe to a Windows platform. Learn how your organization can save on maintenance costs and increase operational efficiency by making a similar move.</p> </div> </div>

(WHITE PAPER)

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Virtual Data Center E-Zine Vol. 38 The Data Center of the Future

by SearchServerVirtualization

April 06, 2012 - (Free Research) Transitioning to the virtual data center involves taking into account many trends that are just beginning to take off, such as cloud computing, IT consumerization and Big Data. In this expert e-zine, explore how you can take steps to embrace these new technologies and improve the efficiency of your data center.

(EZINE)

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Common Mortgage Challenges You Can't Ignore

by Iron Mountain

March 14, 2012 - (Free Research) In today's unstable mortgage environment, the management of your loan documents, both paper and digital, has never proved more paramount. This brief paper outlines five common challenges associated with mortgage filing and offers up a five-step mortgage records management plan to help you save money and increase efficiency.

(WHITE PAPER)

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Esri Maps for IBM Cognos flr

by Esri

May 11, 2012 - (Free Research) This product overview looks at the features and benefits of Esri Maps for IBM Cognos.

(WHITE PAPER)

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8 Reasons Why Outsourcing Your Records Management is the Right Decision

by Iron Mountain

March 13, 2012 - (Free Research) This white paper offers eight solid reasons why outsourcing your records management makes more sense than managing it in-house.

(WHITE PAPER)

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Optimize VMware Environments with the Smartest Virtual Storage

by Dell, Inc.

March 10, 2011 - (Free Research) This white paper from Compellent outlines the uses of Compellent storage in a VMware server environment. Read on to learn more today.

(WHITE PAPER)

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Profitability Analysis & Optimization: Gaining a competitive edge

by IBM

December 10, 2008 - (Free Research) Optimized technology can lead to improved business processe which can lead to elevated profitability. Sounds good, right? This paper from BPM Parnters illustrates how your organization can capitalize on new trends and tools to increase your profitability.

(WHITE PAPER)

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1 - 25 of 472 | << < 1 2 3 4 5 of 19 > >>

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