January 16, 2012 - (Free Research) Companies need to take their customer experience to the next level. This means being more responsive and proactive, delivering consistently on brand promises, listening to customers and acting on that insight. Read on to learn why customer trust is critical to your business and how to successfully build your customer's trust.
November 18, 2010 - (Free Research) Bonus payments have long been a feature of the reward package for most IT professionals, but when the UKeconomy went into freefall during late 2008, many employers either reduced such payments or did away withthem altogether.
April 05, 2012 - (Free Research) Organisations can earn an incremental ROI of 241 percent by using big data technology to examine large and complex data sets, according to this report from Nucleus Research.
October 21, 2011 - (Free Research) This exclusive research reveals what IT professionals really think about technology, their employers, and their careers
November 18, 2010 - (Free Research) When you're planning an upgrade to Windows 7, one major factor is budget planning. This tech brief will discuss the three main - and sometimes overlooked - budget considerations every company should keep in mind: Hardware costs, application compatibility assurance, and deployment costs.
May 03, 2012 - (Free Research) <p>While the benefits of advanced intelligence are substantial, achieving the capability requires a careful planning and consideration. In this paper, uncover best practices and a proven process for establishing a formal cyber intelligence capability as well as explore key considerations.</p>
February 13, 2009 - (Free Research) The white paper explores the fundamentals of automated software testing, explains how such an endeavor is actually an investment for a company, and details how a company can get a return on their investment.
October 19, 2011 - (Free Research) <p>Whether you are looking to upgrade your current PeopleSoft software or implementing for the first time, this white paper provides a clear description of the value added benefits you can expect to see from PeopleSoft Enterprise Financial management 9.1.</p>
May 17, 2012 - (Free Research) With the acquisition of Sun, Oracle now provides Oracle Optimized Solutions: a complete applications to disk solution engineered, tested, and certified to work together as a single system. Read this white paper to learn more about Oracle Optimized Solutions and how they can be used to improve Oracle E-Business Suite operations.
September 11, 2009 - (Free Research) This Hurwitz and Associates whitepaper shares the successes, challenges and future plans of three companies - Sogeti Group, Accident Compensation Corporation (ACC), and Scotiabank.
June 17, 2009 - (Free Research) Read this white paper to learn how after deploying PingFederate or PingConnect your organization will yield a high return on investment and run more efficiently and will have distinct competitive advantage over companies that do not leverage Internet Identity Security Software.
May 17, 2012 - (Free Research) This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.
September 01, 2009 - (Free Research) This webinar takes a look at on-demand faxing-as-a-service that's fully integrated with SAP solutions. Learn how this solution allows you to automate faxing of documents directly from SAP applications through a service hosted by Esker. You will learn the many values of this solution.
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<p>Read this e-guide to gain an in-depth overview of SAP Business ByDesign including a case study on how a Dow subsidiary is leveraging this low cost Software as a Service (SaaS) ERP deployment model. Discover why more companies are turning to SaaS platforms as they design a more-flexible two-tier ERP strategy.</p>
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June 30, 2011 - (Free Research) The increasing demand for software application delivery requires effective orchestration of Application Lifecycle Management (ALM) processes. Read this report— part of a series on ALM— to discover a strategy for unified governance through process orchestration and management and its role in supporting the ALM process.
March 20, 2012 - (Free Research) Read this white paper to discover why JBoss Enterprise Business Rules Management System (BRMS), with the inclusion of complex event processing (CEP), might be the best BRMS option for you. Learn how it can improve business agility, reduce costs, and improve customer satisfaction in a wide range of enterprise and government settings.
April 27, 2012 - (Free Research) This paper highlights the results of a study commissioned to derive what business execution practices are actually driving shareholder value. Read this now and learn why companies that aligned its goals, rated users on the achievement of them and leveraged business execution software to increase their execution achieved elevated stock returns.
April 02, 2012 - (Free Research) This webcast discusses how to understand customer perspective, increase customer lifetime value, and ultimately maximize the value of customer experience management (CEM).
October 12, 2011 - (Free Research) <p>Read this report to learn all of the ways in which wholesalers and distributors are integrating ERP software into their daily operations. Find out if there's a strategy you aren't already using that could add value to your company.</p>
December 28, 2011 - (Free Research) This white paper offers a rapid, flexible and simple approach to connect your enterprise and cloud applications in mere days.
March 16, 2012 - (Free Research) This white paper examines the benefits of using Software-as-a-Service (SaaS) for performance management and how your company can get started.
July 24, 2008 - (Free Research) Successful execution of an SOA strategy, combined with the release of the business value contained in legacy systems, can bring five proven benefits to the enterprise. Functioning as both a software development environment and a delivery framework, SOA provides a mechanism for defining business services and operating models.
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