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Results for keyword: Dell Help Desk Software

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	Topics related to your search: Virtualization \| Business Intelligence Solutions \| Storage Management \| Mainframe/ High-end Servers \| IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) \| Midframe/ Midrange Servers \| Storage Area Network (SAN)/ Network Attached Storage (NAS) \| Disk-based Backup & Storage/ RAID \| Help Desk and Call Management \| Backup Systems and Services

Service Desk Consolidation Cuts Costs and Increases Service Quality

by BMC Software, Inc

June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this whitepaper to discover the path to proper service desk consolidation and its many benefits.

(WHITE PAPER)

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Crossing the Chasm Between the Service Desk and Operations

by BMC Software, Inc

June 15, 2009 - (Free Research) IT organizations can significantly improve efficiency and reduce operational costs by creating environments with shared access to common data to support Operations and the Service Desk, and evolving and automating key processes between the two groups.

(WHITE PAPER)

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Call Center Suite SearchCRM.com Product Directory

by SearchCRM

February 27, 2009 - (Free Research) Before purchasing call center technology, it is critical to properly research and evaluate the vendors and products that exist in today's call center market. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the call center market.

(WHITE PAPER)

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Employee Productivity Suite: SpeechAttendant®/OpenSpeechAttendant™

by Nuance

February 25, 2009 - (Free Research) By offering your callers the convenience and ease of use of a speech-enabled auto attendant system, your organization will reap the benefits of decreased telecommunications costs, increased employee productivity, and an enhanced corporate image.

(ARTICLE)

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Reduce Your Telecom and IT Costs with a New Speech-Driven, Mobile Call Center Solution

by Nuance

December 2008 - (Free Research) This new mobile call center can help you eliminate the need to maintain directories and to add voice mail ports. Join this podcast to learn more about a solution that drastically reduces switchboard staffing costs and improves efficiency.

(PODCAST)

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BridgeTrak Version 8.0 - Help Desk Ticket tracking

by ScriptLogic Corporation

April 2009 - (Free Research) If you are looking to improve the efficiency of your help desk, BridgeTrak Suite offers comprehensive trouble ticket tracking that is intuitive, customizable and scalable to meet the needs of your business.

(TRIAL SOFTWARE)

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Analyzing the Total Cost of a Global Service Desk

by CompuCom Systems, Inc.

April 2009 - (Free Research) Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.

(WHITE PAPER)

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Driving IT help desk efficiency with customer-centric remote support

by Citrix Online - GotoAssist

May 2008 - (Free Research) Help desk managers servicing large mobile workforces, such as remote employees and workers on the road, face significant challenges. This white paper will examine key IT help desk challenges and reveal the many advantages of customer-centric remote support.

(WHITE PAPER)

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Desktop Authority Password Self-Service Version 4.1.1

by ScriptLogic Corporation

April 2009 - (Free Research) Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.

(TRIAL SOFTWARE)

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Prescription For Growth: Dell Storage Helps Navicure Reduce Disaster Recovery Site Deployment Time By Nearly 75%

by Dell, Inc.

June 2009 - (Free Research) Navicure, an insurance claims processing company, needed a more robust storage and disaster recovery solution. They chose a scalable, in-house storage area network using Dell EqualLogic PS Series Internet SCSI arrays, and automated the planning, testing, and deployment of a disaster recovery solution using VMware Site Recovery Manager software.

(CASE STUDY)

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On Demand Webcast: Cost Efficient - High Impact Business Solutions with Dell and VMware vSphere

by Dell, Inc.

May 2009 - (Free Research) Watch this webcast to learn how Dell and VMware are delivering integrated enterprise solutions to help reduce the cost of IT, as well as some best practices and planning considerations for cost efficiently deploying a virtual data center.

(WEBCAST)

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Leveraging four-socket servers for your SQL 2000 to SQL 2008 consolidation

by Dell, Inc.

April 2009 - (Free Research) Read this consolidation whitepaper to learn how consolidating eight Dell PowerEdge 6650 servers onto a single Dell PowerEdge R900 server with a PowerVault MD1000 storage array can yielded results that enabled use of nearly one-fifth the rack space, one-third the power, and one-eighth the number of SQL Server licenses.

(WHITE PAPER)

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SQL 2000 to 2008 consolidation made easy with two-socket servers

by Dell, Inc.

April 2009 - (Free Research) Read this consolidation whitepaper to learn how consolidating legacy Dell PowerEdge 2650 servers onto a single Dell PowerEdge R805 server with a PowerVault MD1000 storage array can yielded less than one-third the rack space usage, less than one-fourth the power, and one-eighth the number of SQL Server licenses.

(WHITE PAPER)

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McAllen ISD simplifies its messaging, storage and backup infrastructure while reducing power and cooling requirements by a projected 86%

by Dell, Inc.

April 2009 - (Free Research) Check out this case study to see how Dell teamed up with Mc Allen Independent School District to simplify its messaging, storage, and backup infrastructure while reducing power and cooling requirements by a projected 86%.

(CASE STUDY)

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DELL™ PowerEdge™ Half-Height M610 and Full-Height M710 Blade

by Dell, Inc. and Intel

December 2008 - (Free Research) The Dell PowerEdge M-Series blade servers help cut operating expenses through energy efficiency, product flexibility, and efficient use of data center space.

(WHITE PAPER)

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IT Consolidation with VMware and Dell EqualLogic iSCSI SANs

by Dell, Inc.

May 2009 - (Free Research) Dell EqualLogic&trade PS Series iSCSI SANs help to reduce the cost and complexity of IT Consolidation and uniquely integrate with VMware® Infrastructure to enable the fully virtualized IT environment

(WHITE PAPER)

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Deploying SQL Server 2008 on Windows Server 2008 using Dell PowerEdge servers - a Dell Deployment Guide

by Dell, Inc.

April 2009 - (Free Research) In this report, Principled Technologies has performed hands-on testing and drawn on real-world experiences to document best practices to help systems administrators and database administrators simplify operations and take advantage of new features in SQL Server 2008 Enterprise Edition.

(WHITE PAPER)

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Migrating SQL 2000 to SQL 2008- a Dell Deployment Guide

by Dell, Inc.

April 2009 - (Free Research) This Deployment Guide reviews the approach that Dell and Principled Technologies recommend for a tested and validated migration of SQL Server 2000 databases to SQL Server 2008 on the Dell PowerEdge R900 server and Microsoft Windows Server 2008 Enterprise.

(WHITE PAPER)

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Deploying Simple, Cost-Effective Disaster Recovery with Dell and VMware

by Dell and VMware

March 2009 - (Free Research) Dell and VMware have partnered to offer a cost-effective, high-availability architecture based on Dell™ server and storage clusters and VMware® vCenter Site Recovery Manager (SRM) - one designed to minimize scheduled and unscheduled downtime.

(WHITE PAPER)

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Desktop Virtualization Center

by Dell and Microsoft

January 2009 - (Free Research) Learn how <a href="http://www.discovervirtualization.com">Windows Server 2008 Hyper-V with Dell technology</a> can help you today.

(MICROSITE)

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Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

by Dell, Inc.

November 2008 - (Free Research) Dell™ EqualLogic™ Auto- Snapshot Manager / VMware Edition enables administrators to quickly and easily create hypervisor-aware snapshots of VMs-helping simplify data management, enhance scalability of data protection and recovery, and increase application performance.

(WHITE PAPER)

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Dell Equallogic PS Series and VMware View Enhance Virtual Desktop Project Success

by Dell, Inc.

May 2009 - (Free Research) Read this white paper to to learn how VMware View can help IT administrators decrease operating costs by centralizing management, data protection and security.

(WHITE PAPER)

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Introducing the PowerEdge M805 and PowerEdge M905 Blade Servers

by Dell and Microsoft

December 2008 - (Free Research) Dell PowerEdge M805 and PowerEdge M905 fullheight blade servers are designed to deliver outstanding performance in virtualized and database-intensive environments.

(TECHNICAL ARTICLE)

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Benefits and Best Practices For Deploying SSDS In An OLTP Environment Using Dell Equallogic PS Series

by Dell, Inc.

May 2009 - (Free Research) Using Solid State Disks (SSDs) in enterprise storage arrays is one of today's hottest storage trends. This whitepaper discusses the best practices for deploying SSDs in an OLTP environment using Dell EqualLogic PS Series arrays.

(WHITE PAPER)

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JIRA 3.13 -- Bug and Issue Tracking Software Trial Demo

by Atlassian

April 2009 - (Free Research) JIRA lets you prioritize, assign, track, report and audit your issues, whatever they may be -- from software bugs and help-desk tickets to project tasks and change requests. More than just an issue tracker, JIRA is an extensible platform that you can customize to match to your business processes. Try JIRA free for 30 days now.

(DEMO)

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