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Results for keyword: Dell Help Desk Software

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	Topics related to your search: Virtualization \| Data Center Management \| Storage Management \| Application Servers \| Storage Area Network (SAN)/ Network Attached Storage (NAS) \| Midframe/ Midrange Servers \| IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) \| Help Desk and Call Management \| Enterprise Systems Management \| Mainframe/ High-end Servers

Simplify and Automate: Building Your Roadmap to Improve IT Delivery and Support - A free one-day virtual seminar brought to you by BMC Software, Inc.

by BMC Software, Inc

October 29, 2009 - (Free Research) Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing.

(VIRTUAL SEMINAR)

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Help Desk vs. Service Desk: Which One is Right for You

by Numara Software

March 05, 2009 - (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.

(WHITE PAPER)

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VI Service Desk Version 4.0.1 - Free 30 Day Trial!

by Velocity Integrations Software, Inc.

September 18, 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.

(TRIAL SOFTWARE)

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Analyzing the Total Cost of a Global Service Desk

by CompuCom Systems, Inc.

April 01, 2009 - (Free Research) Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.

(WHITE PAPER)

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Service Desk Consolidation Cuts Costs and Increases Service Quality

by BMC Software, Inc

June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this whitepaper to discover the path to proper service desk consolidation and its many benefits.

(WHITE PAPER)

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Practical and Flexible IT Service Management for the Real World

by Numara Software

January 06, 2009 - (Free Research) This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.

(WEBCAST)

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Crossing the Chasm Between the Service Desk and Operations

by BMC Software, Inc

June 15, 2009 - (Free Research) IT organizations can significantly improve efficiency and reduce operational costs by creating environments with shared access to common data to support Operations and the Service Desk, and evolving and automating key processes between the two groups.

(WHITE PAPER)

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Desktop Authority Password Self-Service Version 4.1.1

by ScriptLogic Corporation

April 10, 2009 - (Free Research) Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.

(TRIAL SOFTWARE)

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Remote Support Center Solution - 30 Day Free Trial!

by ScriptLogic Corporation

September 08, 2009 - (Free Research) Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm.

(TRIAL SOFTWARE)

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Dell and Microsoft solutions help ServiceU deliver reliable system performance and create a virtualized environment that reduces power consumption by 50 percent

by Dell and Microsoft

February 01, 2009 - (Free Research) ServiceU Corporation was challenged to deploy reliable hardware to support its Microsoft® SQL Server® 2008 environment and virtualize other applications to enhance business flexibility. Read this case study to learn about the benefits that ServiceU achieved through by implementing Dell hardware and Microsoft Hyper-V technology.

(CASE STUDY)

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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support

by NTR Global

October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.

(PRESENTATION)

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Dell boosts productivity by 30% by delivering rugged hardware and rock-solid service for on-site computing

by Dell, Inc. and Intel

August 20, 2009 - (Free Research) Although United States Infrastructure Corporation (USIC) was using ruggedized laptops, the computers were not standing up to construction site conditions, and slow warranty service was hurting productivity. Dell™ Latitude™ All Terrain Grade (ATG) laptop computers with Intel® Core™2 processors prove they are up to the job...

(CASE STUDY)

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Prescription For Growth: Dell Storage Helps Navicure Reduce Disaster Recovery Site Deployment Time By Nearly 75%

by Dell, Inc.

June 05, 2009 - (Free Research) Navicure, an insurance claims processing company, needed a more robust storage and disaster recovery solution. They chose a scalable, in-house storage area network using Dell EqualLogic PS Series Internet SCSI arrays, and automated the planning, testing, and deployment of a disaster recovery solution using VMware Site Recovery Manager software.

(CASE STUDY)

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Solutions Guide: Business Ready Configurations for Data Center Virtualization

by Dell and VMware

July 01, 2009 - (Free Research) Business Ready Configurations for Virtualization are pre-configured, easy to order, bundled solutions that include Dell PowerEdge™ blade servers, Dell EqualLogic™ SAN, and VMware vSphere™. This white paper provides a detailed reference architecture for the Business Ready Configurations.

(WHITE PAPER)

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DELL™ PowerEdge™ Half-Height M610 and Full-Height M710 Blade

by Dell, Inc. and Intel

December 01, 2008 - (Free Research) The Dell PowerEdge M-Series blade servers help cut operating expenses through energy efficiency, product flexibility, and efficient use of data center space.

(WHITE PAPER)

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Dell Virtualization Consulting Services Video

by Dell, Inc. and Intel

September 03, 2009 - (Free Research) Virtualization is a rapidly evolving technology with many moving parts, making increasingly difficult for customers to develop an effective strategy. Every organization moves at a different pace. Dell delivers tailored solutions for every customer.

(WHITE PAPER)

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An IT Executive's Guide to Effective Unix Migrations with Dell Services

by Dell, Inc. and Intel

September 29, 2009 - (Free Research) In this podcast, listen to expert Scott Sawyer explain how Dell Services can help you plan for modernization of your legacy Unix infrastructure.

(PODCAST)

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Making the News: Dell helps a media company maintain its competitiveness in the evolving news business, reducing the time needed to publish breaking stories by 50 percent

by Dell, Inc. and Intel

February 01, 2008 - (Free Research) This case study looks at Media General a large regional communications company with over four dozen TV stations and newspapers plus an extensive online service. With the rapidly growing demand for online services and the changing online environment Media General turned to Dell for solutions.

(CASE STUDY)

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Deploying and Protecting Microsoft Applications with Dell Equallogic and Vmware vSphere 4.0 Integrated, Scalable and Cost: Effective cloud-like IT environments for your mission critical applications

by Dell, Inc.

September 23, 2009 - (Free Research) Dell’s enterprise solutions, including EqualLogic iSCSI SANs, PowerEdge Virtualization Servers and Global Infrastructure Consulting Services (GICS) can help organizations confidently deploy, manage and protect their Tier-1 Microsoft® applications within a VMware vSphere environment.

(WHITE PAPER)

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Intel-Powered Dell Server Solutions for PartnerDirect Partners

by Dell, Inc. and Intel

October 07, 2009 - (Free Research) In recent years, server technology has taken an enormous leap forward, thanks to the incredible advances from Dell's engineering teams and Intel's introduction and evolution of Xeon® processors. No matter what IT challenges you are helping your customers to solve, you'll find the answer with Dell and Intel.

(PRODUCT OVERVIEW)

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Enterprise Single Sign-On The Holy Grail of Computing

by Quest Software

October 02, 2009 - (Free Research) In today's enterprise, IT managers are faced with the growing challenge of keeping track of multiple passwords and system identities. In this document, we'll discuss how Quest approaches enterprise single sign-on and a unique solution that addresses nearly all facets of the challenges.

(WHITE PAPER)

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PortalGuard: Strengthening Authentication to Adapt to Changing Circumstances™

by PistolStar, Inc.

August 26, 2009 - (Free Research) PortalGuard is a password authentication and security solution that allows end-users to authenticate and manage a portal password directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives.

(PRODUCT OVERVIEW)

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Case Study: Indiabulls Gets Bullish on Growth by Deploying Dell Servers and a Dell SAN

by Dell India

December 24, 2007 - (Free Research) Read this case study to learn how one of India's leading financial services firms paved the way for continued growth and improved customer service by deploying Dell servers and a Dell SAN.

(CASE STUDY)

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Mosaic Technology trims sales cycle by up to 50% and converts 20% of leads into sales with Dell PartnerDirect program

by Dell, Inc. and Intel

May 01, 2009 - (Free Research) Mosaic Technology sought to partner with a larger company to obtain sales, marketing and technical support, thereby extending its reach into the server and storage virtualization market.

(CASE STUDY)

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Desktop Virtualization Center

by Dell and Microsoft

January 07, 2009 - (Free Research) Learn how <a href="http://www.discovervirtualization.com">Windows Server 2008 Hyper-V with Dell technology</a> can help you today.

(MICROSITE)

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