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Results for keyword: Call Center Scheduling Call Center Case Study

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How to Dramatically Speed Accounting and Business Processes

by Exact Software

March 20, 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.

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Customer Experience Exchange E-Zine: Issue 3

by SearchCRM

March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.

(EZINE)

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Building blocks for data center DNA

by Dell, Inc. and Intel

April 25, 2011 - (Free Research) By simplifying and automating deployment, retargeting and provisioning workloads, and managing processes for virtualized systems, the Dell Virtual Integrated System (VIS) architecture empowers end users to access resources when they need them. Continue reading to learn more.

(WHITE PAPER)

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Case Study: Travel Provider Consolidates Data Centers in Three Countries to One Central Location, Supporting Up to 100% Business Expansion

by Dell, Inc. and Intel

May 01, 2011 - (Free Research) This case study highlights the consolidation approach one company implemented and explains how it enabled significant cost savings, standardization of processes and applications, and substantial gains in IT productivity.

(CASE STUDY)

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Case Study: Industrial Measurement Company Cuts Power and Cooling Costs By 50% With Intelligent System

by Dell, Inc. and Intel

April 23, 2012 - (Free Research) This case study showcases a highly efficient cooling system that enables significant data center savings. Learn more about this platform and hear from one company that implemented it here.

(CASE STUDY)

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Case Study: Leading History Museum Cuts Server and Storage Management Times By Around 50% With Virtualization

by Dell, Inc. and Intel

August 01, 2011 - (Free Research) This case study follows one organization's approach to addressing their space, power, and cooling constraints. Explore the virtualization architecture they decided on and the key hardware, software, and service components that comprise it.

(CASE STUDY)

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Case Study: Park Nicollet Protects Vital SharePoint Data and Meets Compliance Objectives with DocAve

by AvePoint, Inc.

August 01, 2011 - (Free Research) This case study describes how Park Nicollet Health Services was able to leverage AvePoint's DocAve to meet crucial compliance objectives and protect vital SharePoint data.

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Case study: Overcoming Mainframe Technology Limitations

by HP

October 07, 2011 - (Free Research) This exclusive case study explores how one organization within the financial industry migrated from old, mainframe technology to HP Integrity Superdome servers in order to respond faster to changing financial markets with an adaptive infrastructure. Learn about the many IT and business improvements they gained.

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Case Study: Piano Maker Cuts Physical Servers By Around 85% and Forecasts Energy Savings of €8,000 A Year

by Dell, Inc. and Intel

September 01, 2011 - (Free Research) This case study points out the challenges of operating a heterogeneous infrastructure and describes the virtualization and refresh strategy one organization deployed to address them.

(CASE STUDY)

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Mainframe Modernization: How One Healthcare Organization Gained Valuable Benefits

by HP

October 07, 2011 - (Free Research) This case study explores how one organization within the healthcare industry was able to modernize their enterprise resource planning (ERP) system by migrating from a traditional mainframe to HP Proliant servers. Discover how they were able to successfully handle increased sales growth and new acquisitions.

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Government Department saves millions in one of the world's largest modernizations

by HP

October 10, 2011 - (Free Research) This exclusive case study explores how one government department transformed their IT infrastructure by streamlining contracts to improve performance and productivity. Learn how they were able to design a new services framework model to provide access to supplier services and enhance collaboration.

(CASE STUDY)

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Top business drivers for rehosting mainframe applications

by HP

October 07, 2011 - (Free Research) This case study explains how one retail giant improved business support services by rehosting its mainframe applications to HP integrity servers. Learn how they were able to overcome the integration difficulties connected to mainframe-based management, maximize use of open technologies, and much more.

(CASE STUDY)

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Case Study: Local Government Organization Deploys 10 Times More Desktops a Day

by Dell, Inc. and Intel

June 01, 2011 - (Free Research) This case study explores the approach one organization employed to improve the energy efficiency of its desktops, laptops, and workstations. Discover other results they realized once their project was complete.

(CASE STUDY)

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How Integrating E-Commerce with ERP Increases Revenue

by Exact Software

March 20, 2012 - (Free Research) This case study provides insight into a business products company that needed to find a way to integrate their e-commerce strategy with their existing enterprise resource planning (ERP) system. Learn how they were able to seamlessly manage their order statuses, histories, customer items, and more alongside their ERP software.

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Network Foundation - Cisco 1700 Series

by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

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10 Must-Have Features in Your Next Virtual Backup Solution

by PHD Virtual Technologies Inc.

November 01, 2011 - (Free Research) This white paper serves as a guide to ten must-have features regarding a virtualized server/desktop environment. Read on to make sure you're getting the most out of your virtualized data center today.

(WHITE PAPER)

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Computer Weekly – 20 March 2012: The open data revolution

by ComputerWeekly.com

March 20, 2012 - (Free Research) In this week’s Computer Weekly, Cabinet Office minister Francis Maude talks about releasing government datasets to the public and why open data will drive the next industrial revolution. We also review the latest test version of Windows 8 and see how it shapes up for tablet computers and business users and much more.

(EZINE)

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IDC Customer Spotlight - Comcast Reaps the Benefits of Integrated HR and Talent from SAP

by SAP America, Inc.

July 18, 2011 - (Free Research) This IDC case study featuring Comcast explores the challenges the rapidly growing company faced, as well as the HR solutions which met and exceeded their needs.

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An Extensive ERP Search Delivers Load Trail a Company Built for the Long Haul: IQMS

by IQMS

March 19, 2012 - (Free Research) Access this brief white paper for a case study on how Load Trail improved its customer relationships and lowered labor costs with a new ERP software system.

(CASE STUDY)

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Cloud Computing Adoptions Poised to Pick Up Steam Diversify within European IT Organisations

by Dell, Inc. and Intel

May 03, 2012 - (Free Research) This research brief examines the outlook for cloud adoption in Europe, the Middle East and Africa (EMEA) based on market research conducted among IT decision-makers.

(WHITE PAPER)

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Virtual Data Center E-Zine Vol. 38 The Data Center of the Future

by SearchServerVirtualization

April 06, 2012 - (Free Research) Transitioning to the virtual data center involves taking into account many trends that are just beginning to take off, such as cloud computing, IT consumerization and Big Data. In this expert e-zine, explore how you can take steps to embrace these new technologies and improve the efficiency of your data center.

(EZINE)

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Make over your data center: Virtual-ready infrastructure simplifies IT and increases business value

by Dell, Inc. and Intel

March 31, 2010 - (Free Research) By turning to a virtual-ready infrastructure, IT has the opportunity to create a next-generation architecture that fundamentally changes the way data centers work for the future. In doing so, IT has the opportunity to transform its own value to the organization by making the infrastructure more flexible and ready to move at the speed of business.

(WHITE PAPER)

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Dell PowerEdge R720 Power Technologies: Advanced Power Management with Dell OpenManage Power Center

by Dell, Inc. and Intel

March 31, 2012 - (Free Research) Discover how an open, standards-based power management application can help you monitor and optimize power utilization to increase uptime, improve server density and decrease energy costs.

(TEST RESULTS)

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Eliminate Data Center Space, Power, and Cost Constraints with Rack Servers

by Dell, Inc. and Intel

March 27, 2012 - (Free Research) The servers you select drastically impact the footprint of your data center. This video describes a rack server you can implement immediately to consolidate space, reduce power consumption, and lower costs in your infrastructure.

(VIDEO)

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A 2U Server Designed to Accomodate Performance Spikes while Minimizing Power Costs

by Dell, Inc. and Intel

March 27, 2012 - (Free Research) Many companies struggle to find a server that can maximize uptime, support complex workloads, and minimize power costs. This video examines a recommended server architecture that meets these and other data center needs while increasing the efficiency of your virtual environment.

(VIDEO)

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