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	Topics related to your search: Customer Relationship Management (CRM) \| Customer Experience Management (CEM) \| Customer Information Management/ Customer Databases \| Customer Data Integration \| Customer Service (General) \| Customer Interaction Management \| Business Intelligence Solutions \| Sales Management \| Mobile Field Sales/ Wireless Connectivity \| Mobile Device Management

Webcast: Connecting Customer Experience Management to Increased Revenue

by Ektron, Inc.

January 09, 2012 - (Free Research) Join us for an exclusive webcast and hear from Forrester Research about how you can prepare to drive key business outcomes through your digital marketing efforts.

(WEBCAST)

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E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy

by SugarCRM Inc.

September 22, 2010 - (Free Research) This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization.

(EBOOK)

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Utilize analytics to drive customer satisfaction and retention

by Infor CRM

December 16, 2011 - (Free Research) Watch this webcast to discover how you can increase your online marketing efforts with next-gen customer relationship management (CRM) tools that will significantly improve customer satisfaction as well as increase the return rate of customers.

(WEBCAST)

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Mobile Solutions for Increasing Sales Productivity and Revenue

by Sybase, Inc.

March 31, 2010 - (Free Research) The most effective sales are face-to-face sales, yet sales representative only spend 26% of their time selling face-to-face. The rest of their time is taken up with administrative tasks, prep and travel. Learn how Sybase Mobile Solutions for SAP can increase sales productivity and bring the advantages of business mobility to your organization.

(WHITE PAPER)

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It's All about the Salesperson: Taking Advantage of Web 2.0

by Oracle Corporation

September 2008 - (Free Research) This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.

(WHITE PAPER)

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MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent

by Microsoft

September 2008 - (Free Research) Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent.

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Working the Way Salespeople Work

by Oracle Corporation

September 2008 - (Free Research) Read this white paper to learn how SaaS implementations of CRM provide an entry point to data that more directly serves salespeople's needs with easy-to-use solutions that help them increase productivity and drive more revenue.

(WHITE PAPER)

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Improving Sales Effectiveness In a Buyer’s Market

by SAP America, Inc.

December 2011 - (Free Research) This paper details the results of a survey of 160 firms with annual revenues of $250M or more conducted to determine whether their customer relationship management (CRM) software is addressing the changed and changing requirements of sales reps as they develop relationships and pursue opportunities in light of ever increasing buyer expectations.

(WHITE PAPER)

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7 Hot Email Prospecting Tips

by Citrix Online Go To Meeting

January 2012 - (Free Research) This one-pager by Jill Konrath, sales strategist and author, outlines seven essential guidelines that will increase your email prospecting success.

(WHITE PAPER)

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On the Move: How to provide great productivity solutions for the mobile sales team

by SAP America, Inc.

March 2011 - (Free Research) A mobile worker’s particular need is mobile CRM – and the goal in a sales context is to deliver all the info and tools on-the-go reps need to manage leads and opportunities. Read in this Selling Power magazine how SAP’s mobile CRM tools help companies to increase sales significantly.

(WHITE PAPER)

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Sales Analytics

by Oracle Corporation

July 2008 - (Free Research) With more accurate sales forecasts and enhanced identification of potential problems and opportunities, Oracle Sales Analytics helps close business faster and increase overall sales revenue. Read this data sheet to learn more.

(DATA SHEET)

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How Time Warner Cable Increased Sales Using Location Intelligence

by Pitney Bowes Group 1 Software

April 2008 - (Free Research) Pitney Bowes MapInfo® location intelligence solutions enable Time Warner Cable to more quickly and accurately identify new customers and increase sales.

(CASE STUDY)

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YellowPages.ca Goes Mobile While Sales Force Gets a Boost with BlackBerry Smartphones

by BlackBerry

September 2011 - (Free Research) Access this case study to learn how YPG created a consumer mobile version of YellowPages.ca™ and sales applications for BlackBerry® smartphones to expand the reach of its local search database.

(CASE STUDY)

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Maximize the Value of On-Demand CRM with On-Demand Reporting

by Business Objects

August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.

(WHITE PAPER)

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Customer Data Management- Breaking down data silos for improved business outcomes

by Equifax

December 2011 - (Free Research) This paper reviews the current problems with data silos and how customer data management services can help companies create a consolidated view of their customers and ultimately increase their revenues.

(WHITE PAPER)

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Customer Experience Management Best Practices For Retail: Five Ways to Increase Conversion and Adoption Rates

by Tealeaf

September 2011 - (Free Research) In today's economy, no online retailer can afford to postpone investing in the online customer experience. Retailers need to take immediate steps to ensure they understand the experience of their customers who are transacting online. Read this white paper to learn the retail customer experience management best practices.

(WHITE PAPER)

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Customer Experience Management Best Practices For Travel and Hospitality: Five Ways to Increase Conversion and Adoption Rates

by Tealeaf

September 2011 - (Free Research) In this white paper, we go over five best practices based on working with some of the world's leading travel and hospitality companies to help them take a more systematic, quantifiable approach to improving their online customer experience and, in turn, increase revenue.

(WHITE PAPER)

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Customer Experience Management Best Practices For Insurance: Five Ways to Increase Conversion and Adoption Rates

by Tealeaf

September 2011 - (Free Research) To jump-start your customer experience efforts, Tealeaf, the leader in online Customer Experience Management (CEM) software, recommends in this white paper five best practices that you can implement today to establish an online customer experience competency within your organization. Continue reading to learn more.

(WHITE PAPER)

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Podcast: Salesforce.com and Business Objects - How OnDemand CRM and BI Work Together

by Business Objects

August 2007 - (Free Research) In this recorded interview with salesforce.com, learn how advanced Web-based reports and dashboards created by business intelligence (BI) market leader Business Objects have increased the value of the leading on-demand customer relationship management (CRM) platform - salesforce.com.

(PODCAST)

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B2B Benchmark Assessment for B2B Services Sector

by IBM

January 2012 - (Free Research) Take the time now and find out how your organization's sales processes to configure, price and quote complex business-to-business (B2B) offers ranks against the market leaders in the B2B services, communications, software, IT services and B2B advertising sectors.

(ASSESSMENT TOOL)

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Unlock Hidden Profits Using Effective Pricing Strategies

by SAP America, Inc.

March 2011 - (Free Research) Learn how to use smart, sound pricing strategies to increase revenues while protecting margins. Enterprise-wide visibility into the many drivers that come into play can help with identifying opportunities, negotiating deals properly, and adjusting with agility to changing conditions.

(WHITE PAPER)

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Enhancing the Customer Experience with Loyalty Management

by SAP America, Inc.

April 2009 - (Free Research) By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business.

(WHITE PAPER)

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Drive Lifetime Customer Loyalty with Infor CRM Epiphany Interaction Advisor

by Infor CRM

January 2012 - (Free Research) Watch this video demo to learn about Infor CRM Epiphany Interaction Advisor, an all-in-one customer interaction system that provides you with valuable customer insight for enhanced interactions and increased customer loyalty.

(VIDEO)

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Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace?

by Oracle Corporation

October 2009 - (Free Research) This white paper highlights some of the issues that reduce or increase the effectiveness of customer loyalty programs and suggests a solution that offers tips for building a more loyal customer base.

(WHITE PAPER)

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CRM and Social Media: How a Blended Approach Means Good Business in the Hospitality Industry

by Infor CRM

February 2012 - (Free Research) This white paper offers hospitality strategies for combining social media and real-time customer relationship management (CRM) to wow patrons and increase customer loyalty. Learn how social CRM can increase your ROI and build your business reputation.

(WHITE PAPER)

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