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Best Practices for Mobile Device Management

by GroupLogic

February 17, 2012 - (Free Research) This e-guide from SearchConsumerization.com explores best practices for mobile device management in the enterprise and why your strategy must evolve as the phone technology does.

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Service Desk Consolidation Cuts Costs and Increases Service Quality

by BMC Software, Inc.

June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.

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One-Stop Shop: Best Practices to Streamline your Service Desk

by Nimsoft, Inc.

September 22, 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.

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S3 Control: Adding Control to Change Management

by Solidcore Systems, Inc.

There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.

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PortalGuard: Strengthening Authentication to Adapt to Changing Circumstances™

by PistolStar, Inc.

August 26, 2009 - (Free Research) PortalGuard is a password authentication and security solution that allows end-users to authenticate and manage a portal password directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives.

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Mastering Problem Management

by Global Knowledge

August 26, 2010 - (Free Research) There are several approaches to take that prevent Problem Management failure. If IT organization leaders can incorporate Incident Management into their Problem Management, as well as follow other tips laid out in this white paper, they can likely reduce the quantity and duration of service disruptions

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Password Management Survey

by LEGACY - DO NOT USE - Siber Systems

September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs.

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Pragmatic ITIL: Bridging the Gulf between Theory and Practice

by Nimsoft, Inc.

January 2012 - (Free Research) While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization.

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Windows 7 and AppLocker

by Global Knowledge

January 2010 - (Free Research) Organizations want to run the apps they want, and not run the apps they don't want. One of the tools Microsoft has given Active Directory administrators to help in this regard, Software Restriction Policies (SRPs), has been re-engineered in Windows 7 as AppLocker.

(WHITE PAPER)

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Provergent Suite - Telecom Order & Inventory Software

by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

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New ways of working - Microsoft’s ‘mobility’ ofﬁce

by ComputerWeekly.com

June 2010 - (Free Research) There is a common expectation among forward-looking companies that through the use of information technology new ways of working can be created that will enhance workplace conditions with such an effect as to improve employee satisfaction levels, increase productivity and ultimately impact positively upon company performance.

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10 Tips for Creating Your Web Site

by Global Knowledge Network, Inc.

March 2006 - (Free Research) The most helpful information and best content will have little impact without simple protocols that make your Web site easier to use and more visually appealling. This paper focuses on 10 tips you can employ to ensure your web site is effective from the day it goes live.

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Best Practices: A Checklist for Backup Tapes

by Iron Mountain

February 2012 - (Free Research) Check out these best practices to get the most out of your tape backups. Discover keys to help you define your needs and ensure future success by establishing regular testing of recovery procedures. Also included is a breakdown of tape's lifecycle to help you better understand the backup process, and tips for proper tape handling and transport.

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Selling Through A Slump: An Industry-by-Industry Playbook to Help You Prepare for the Recovery

by Oracle Corporation

June 2009 - (Free Research) Selling in today's economy is tough. And simply doing more of the same is not the way to survive, much less thrive, in today's economy. There are important dos and don'ts in times like these. This E-Book is your industry-specific roadmap out of the economic slump.

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Tips for a successful ERP implementation

by Epicor Software Corporation

April 2012 - (Free Research) Read this expert e-guide to learn best practices for building a successful ERP implementation strategy, including a list of must-have steps. In addition, discover six tips to follow that can help you effectively train your employees on the process.

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The top 10 secrets to using data mining to succeed at CRM Discover proven strategies and best practices

by IBM

April 2012 - (Free Research) This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan.

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Guarantee That You're Litigation Ready in 8 Simple Steps

by Iron Mountain

March 2012 - (Free Research) An effective response to litigation requests is pivotal in today's corporate world. Many organizations are struggling to balance litigation-related expenses and organizational risk. This white paper can help. Read this now and gain eight best practice tips for containing the cost of litigation preparation and response while reducing your risk.

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Optimizing Service Channels: Five Essential Tips for Balancing Customer Support and Controlling Support Costs

by inContact

January 2011 - (Free Research) This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more.

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Expert tips for shop floor quality control

by IQMS

April 2012 - (Free Research) This e-guide features two shop-floor quality-control articles from our award-winning editorial team. Read on to learn critical advice for increasing your manufacturing without compromising compliance or quality.

(EGUIDE)

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Why Invest in Talent Management?

by SuccessFactors

April 2012 - (Free Research) A recent study revealed that organizations which invested in talent management suites achieved a 270% higher ROI than those that chose different options. It's even more paramount in today's cut-throat world to attract, retain and develop the top talent. Read this paper to learn five tips that will help you in your talent management endeavor.

(WHITE PAPER)

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Top 10 Tips to Ensure Data Center Consolidation Success: Tips 10-6

by HP

November 2011 - (Free Research) Data center consolidation can result in many benefits for your business, but it is not a simple undertaking. This short video explores key tips that can help you ensure data center consolidation success.

(WEBCAST)

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7 Tips for Achieving Active Directory Compliance

by Quest Software

April 2012 - (Free Research) Discover 7 key tips to help you achieve and maintain compliance in Active Directory, including what to keep an eye on, warning signs to look out for and how to leverage auditing tools to simplify the process in this essential resource.

(WHITE PAPER)

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CIO Perspectives: Best-Practice Approaches to Deploying Video Collaboration Across the Enterprise

by Polycom, Inc.

December 2011 - (Free Research) <p>The widespread adoption of unified communications (UC) only proves its importance to the workplace. In this resource, uncover the benefits of and case for adding visual communications and video to your UC strategy.</p>

(WHITE PAPER)

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Top 10 Tips to Ensure Data Center Consolidation Success: Tips 5-1

by HP

November 2011 - (Free Research) Data center consolidation can result in many benefits for your business, but it is not a simple undertaking. This resource presents key tips that can help you ensure data center consolidation success.

(WEBCAST)

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Security Log Analysis: Saving the World, One Company at a Time

by Global Knowledge

September 2011 - (Free Research) Having a security log monitoring process in place can help your organization detect intrusions before they happen or minimize the damage of attacks. Access this exclusive resource for 10 tips to an effective security monitoring process.

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