December 01, 2008 - (Free Research) Today the use of balanced scorecards for performance management has become a hallmark of a well-run company. This paper will provide guiding principles to help your company's overall performance.
September 14, 2009 - (Free Research) Overall Web performance - including availability, responsiveness and consistency - can have a huge impact on an online retailer's revenues, brand and customer satisfaction. Read this whitepaper to learn 12 tips to assess online retail readiness for the upcoming holiday season.
January 05, 2009 - (Free Research) In this report, Gartner examines why PC and notebook backup services are making a comeback and compares offerings from four service providers targeting midsize and enterprise customers.
September 10, 2009 - (Free Research) This paper will take a look at some of the problems that project data and process architects face in working with other IT roles as well as seven easy and inexpensive steps they can take to ensure a collaborative team environment.
July 16, 2009 - (Free Research) How AAA improved operational efficiency by automating performance-monitoring efforts and provided executive-level dashboards with real-time views of application performance. Also, how AAA established baselines for ongoing performance monitoring and service levels.
June 19, 2009 - (Free Research) With business units demanding more access to corporate data, IT is pressured to deliver. Yet current business intelligence (BI) and data warehouse systems only examine specific quantifiable data. This white paper from Business Objects, explores the growth trend of unstructured data and examines the many benefits of unstructured data analysis.
December 2008 - (Free Research) The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license.
May 2009 - (Free Research) MultiCare Health System, a leading-edge, integrated health organization, deployed the SEPATON S2100-ES2 virtual tape library (VTL) with DeltaStor software for data deduplication and increased its backup performance dramatically. This case study reveals it was configured and how the company benefited from it.
May 2009 - (Free Research) The founder of a full-service debris removal company discusses the advantages of Microsoft Dynamics CRM Online to his company. The cost-effectiveness of the solution, ease of implementation and robust security features are key factors in their choice of Microsoft Dynamics CRM.
April 2008 - (Free Research) Microsoft Dynamics CRM Online delivered the reliable solution Norris needed to safeguard, analyze, and share customer data with employees. His team can now use that data to much more effectively sell and up-sell his firm's products and services.
September 2009 - (Free Research) Learn how a sports apparel company was able to drastically improve customer service by adopting Microsoft Dynamics as their CRM system.
February 2009 - (Free Research) Read this paper to learn how Dell PowerEdge servers with virtualization helped reduce datacenter footprint by over 35 percent at Pune e Stock Broking.
September 2009 - (Free Research) Identifying scalable online backup solutions for safeguarding data stored on enterprise headquarter and remote-office PCs, Macs, laptops, and servers could minimize risk of lost data while reducing costs. We hope you find the materials in this resource center useful for identifying online backup and recovery solutions to meet your company's needs.
September 2009 - (Free Research) This white paper reviews the technology spectrum available for IBM i and AIX environments, including the latest, next-generation solutions, with a goal of preparing IT professionals to evaluate and adopt those most effective and appropriate for their organization.
November 2008 - (Free Research) This article is intended for IT managers and storage architects familiar with HPC applications and data requirements in the organization.
April 2008 - (Free Research) Application development professionals have better platform options to choose from than they might think. In this Forrester Research report, you'll learn about factors you should consider as application platforms evolve, four criteria that application development professionals should examine when selecting application server products, and more...
March 2009 - (Free Research) This new case study explores how Citrix® GoToMeeting® Corporate with GoToWebinar® has transformed Business Fitness's sales and marketing efforts, enabling the company to significantly reduce costs, speed up the sales cycle and vastly improve nurturing efforts.
June 2008 - (Free Research) This white paper will explain what to look for in a complete integration platform and how to use BI technology in conjunction with BAM tools to achieve zero information latency and self-correcting processes.
September 2009 - (Free Research) Learn why Data Reduction Systems, an information and data retention service provider switched Microsoft Dynamics CRM from salesforce.com to improve all areas of customer management.
June 2009 - (Free Research) Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud.
November 2008 - (Free Research) This case study examines how Archiver, a national retailer, wanted to migrate from its old POP3-based e-mail system to an enterprise class messaging and collaboration system, but the cost and in-house IT resource requirements were too great.
May 2009 - (Free Research) To truly meet the needs of the modern banking customer, banks must do more than simply provide multi- siloed, disconnected, and inconsistent channels. This business whitepaper includes recommendations from a leading analyst on driving customer retention.
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