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	Topics related to your search: Customer Relationship Management (CRM) \| Sales Management \| Business Intelligence Solutions \| Marketing Management \| Business Process Management (BPM) \| Customer Experience Management (CEM) \| Sales Analysis & Reporting \| Customer Information Management/ Customer Databases \| Lead Management \| Customer Service (General)

CRM Built for Marketing: The Executive Guide to Selecting CRM that Meets Marketing Needs

by Pivotal CRM, a CDC Software solution

July 23, 2009 - (Free Research) How can a company ensure that their marketing department's needs are represented when choosing an enterprise-level CRM system? This white paper provides core principles companies can use to help them select a CRM system that each marketing team member feels was built just for them.

(WHITE PAPER)

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Strategic Meeting Management: Best Practices for Success: A Tips and Tools Guide to Effective Implementation

by StarCite

August 2008 - (Free Research) In studying the best practices in strategic meeting management, there's proven evidence that a "managed" meetings program can generate significant and immediate cost savings for corporations of all sizes.

(WHITE PAPER)

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Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services

by Infoblox

March 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.

(WHITE PAPER)

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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution

by Microsoft

July 2008 - (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.

(CASE STUDY)

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How to Maximize Revenue by Sending Targeted Promotions to Customers

by Infor CRM

October 2009 - (Free Research) This paper discusses the key obstacles that stand in the way of marketers garnering good insights into retention rates and customer profitability and presents a solution on how to overcome these obstacles. You'll also learn how to increase customer loyalty and retention while increasing revenue.

(WHITE PAPER)

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Winning Strategies for the Evolving Legal Marketplace

by BlackBerry

October 2009 - (Free Research) Law firms have had to develop new strategies to compete and win in a legal market that contains greater uncertainty than any that has come before it. This paper will briefly outline strategies for success in the evolving legal marketplace.

(WHITE PAPER)

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Massachusetts Privacy Law: The Language, the Impact, and Recommendations for Proving Compliance

by Tripwire, Inc.

October 2009 - (Free Research) Register for this webcast, and then tune in to learn how to get started preparing for this Massachusetts law that may well be indicative of a legislative trend in other states.

(WEBCAST)

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Oracle Business Brief: Business Continuity - Are You Always Open for Business?

by Oracle Corporation

November 2008 - (Free Research) Business continuity with low administration and maintenance costs. Can you make it happen? This Oracle business brief explains how mid-sized can improve performance by creating an IT infrastructure that makes working faster, easier and more effective.

(WHITE PAPER)

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Enterprise Contract Management for Life Sciences: Integrating Contract Creation, Administration, and Execution

by SAP America Inc

June 2009 - (Free Research) Leading life sciences companies are recognizing the need for synchronized, enterprise-wide pricing and contract management processes. An integrated solution can provide the transparency needed to satisfy auditors, balance pricing with go-to-market strategies, and support sales and finance teams - including accurately predicting margins.

(WHITE PAPER)

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Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Webcast

by Cast Iron Systems

March 2009 - (Free Research) View this Webcast and complimentary Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.

(WEBCAST)

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Practices and Trends in Enterprise Application Management

by Compuware Corporation

December 2008 - (Free Research) Deploying business applications and vertical industry applications is complex and time-consuming. EMA research has found that while enterprise IT organizations are very good at deploying and maintaining infrastructure, they are still struggling to effectively deploy and manage the business services and applications that infrastructure supports.

(WHITE PAPER)

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Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Podcast

by Cast Iron Systems

March 2009 - (Free Research) Hear this Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.

(PODCAST)

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Innovative Marketing Strategies for Individual and Personal Lines Insurers

by Infor CRM

July 2009 - (Free Research) In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability.

(WHITE PAPER)

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The Science and Art of Selling

by Genius.com

October 2009 - (Free Research) This white paper shows how scientific studies of marketing and sales effectiveness are now yielding information that can help an organization better tune its sales and marketing efforts.

(WHITE PAPER)

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Grow Your Business with the Visibility to Capture More Sales Opportunities - Part 2

by Microsoft

September 2009 - (Free Research) Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction.

(WEBCAST)

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The Total Economic Impact Of DMExpress

by Syncsort

August 2008 - (Free Research) The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of DMExpress on their organizations. Forrester’s aim is to clearly show all calculations and assumptions used in the analysis.

(WHITE PAPER)

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Business Fitness Gets in Shape with GoToMeeting Corporate with GoToWebinar

by Citrix Online

March 2009 - (Free Research) This new case study explores how Citrix® GoToMeeting® Corporate with GoToWebinar® has transformed Business Fitness's sales and marketing efforts, enabling the company to significantly reduce costs, speed up the sales cycle and vastly improve nurturing efforts.

(CASE STUDY)

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Brand Management - Leveraging the Power of Integrated Marketing

by SAP America Inc

February 2008 - (Free Research) The evolution of consumer marketing causes everyone to think in new ways. Instead of reaching consumers through traditional media, Internet, product placement and word of mouth are good alternatives. Check out this paper for more information about integrated brand management.

(WHITE PAPER)

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CRM and Social Networking: Engaging the Social Customer

by Microsoft

June 2009 - (Free Research) As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.

(WHITE PAPER)

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How to Set Up and Track Small Parcel Shipments Via a Single Point of Access

by CDC Global Services - Catalyst

November 2009 - (Free Research) This Webcast will demonstrate a new application that delivers seamless integration between SAP and leading global parcel carriers, including FedEx, UPS, DHL, TNT, Purolator and more, without middleware. You will also be able to understand how to track your shipment without accessing multiple systems, from any PC or terminal with access to SAP.

(WEBCAST)

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Top 10 Reasons Customers Choose SAP for Business Transformation

by SAP America Inc

January 2006 - (Free Research) SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.

(WHITE PAPER)

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Northern Storage Suite V8

by Northern Parklife

February 2009 - (Free Research) Northern Storage Suite V8, Northern's latest release, meets the central challenge of designing practical storage strategies. It's highly customizable and can be tailored to fit any environment. With a better user experience, increased administrative efficiency and decreased costs, it's exactly what an SRM solution should offer.

(WHITE PAPER)

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Customer Experience IQ Report

by Vovici

October 2009 - (Free Research) The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty.

(WHITE PAPER)

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Increasing Customer Experience via Rich Information Applications

by Actuate

September 2009 - (Free Research) This whitepaper shares key points and recommendations from leading analysts such as Forrester to assist organizations in leveraging RIAs to enhance online user experience.

(WHITE PAPER)

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Learn how to Enhance your Online Customer Relationships

by Actuate

May 2009 - (Free Research) To truly meet the needs of the modern banking customer, banks must do more than simply provide multi- siloed, disconnected, and inconsistent channels. This business whitepaper includes recommendations from a leading analyst on driving customer retention.

(WHITE PAPER)

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