Creating Customer Service Survey Software - Inc.com White Papers, Webcasts, Case Studies and Research Papers Creating Customer Service Survey Software (Page 4)

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Results for keyword: Creating Customer Service Survey Software

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	Topics related to your search: Customer Relationship Management (CRM) \| Customer Service (General) \| Business Intelligence Solutions \| Customer Experience Management (CEM) \| Customer Data Integration \| Customer Information Management/ Customer Databases \| Business Process Management (BPM) \| Customer Interaction Management \| Knowledge Base Management \| Sales Management

Content Mapped to Buying Stages Powers Nurturing Results

by Genius.com

October 07, 2009 - (Free Research) This guide will show you five steps you can take to turn the creation of customer-centric content into a core competency and map that information for right-time delivery that keeps your prospects focused on the success you can help them achieve.

(WHITE PAPER)

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Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations

by Microsoft

April 14, 2008 - (Free Research) The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. To address this issue they utilized the research of a tier-one customer relationship management consultancy and selected Microsoft Dynamics™ CRM 4.0.

(CASE STUDY)

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Oracle Data Guard with Oracle Database 11g Release 2

by Oracle Corporation

September 25, 2009 - (Free Research) Read this white paper to learn about a unique data protection and recovery solution that provides the management, monitoring, and automation software to create synchronized standby databases that protect data from failures and other disasters.

(WHITE PAPER)

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IDC Report: IT Service Management Adoption Trends and Strategies

by Hewlett-Packard Company

September 08, 2008 - (Free Research) Check out this white paper that discusses the findings of an IDC survey of over 600 IT organizations worldwide. The survey identifies issues confronting IT departments that are adopting service models and to better understand the status and priorities of key functions and processes that underlie successful implementation of IT service management.

(WHITE PAPER)

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CloudBurst Technical Demonstration

by IBM

September 08, 2009 - (Free Research) The IBM CloudBurst Family is a line of pre-integrated service delivery platforms including hardware, storage, networking, virtualization, and service management software, which will enable you to create a private cloud environment.

(PRESENTATION TRANSCRIPT)

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Streamline Your Business, Accelerate Your Growth: Using an Affordable Application Built for Small Businesses

by SAP AG

October 26, 2009 - (Free Research) The SAP® Business One application offers a single, affordable way to manage your entire business – from sales and customer relationships to financials and operations. Designed specifically for small businesses, it helps you streamline processes, act on timely information, and accelerate profitable growth.

(WHITE PAPER)

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Why Records Management is important

by Hewlett-Packard Company

March 06, 2009 - (Free Research) Records management forces you to think about how you create, process, capture, and manage information. This requires a review of your business activities from an information-centric point of view, which in itself can highlight process inefficiencies. This white paper explains why such a process is important.

(WHITE PAPER)

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Beloit Creates New Opportunities with Google Apps

by Google Apps Authorized Reseller Program

October 15, 2009 - (Free Research) Read this case study to learn how Beloit grew their customer base by using Google Apps as a 'win-leader', created additional revenue streams, and deepened relationships with customers and opened up new oppurtunities.

(CASE STUDY)

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Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace?

by Oracle Corporation

October 02, 2009 - (Free Research) According to the 2009 COLLOQUY Loyalty Marketing Census, while the average household is enrolled in 14.1 loyalty programs, they're only active in 6.2 programs. In fact, poorly implemented loyalty strategies can actually diminish customer loyalty. So what do you do? Find out in this new complimentary white paper by Peppers & Rogers Group and Oracle.

(WHITE PAPER)

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HP OpenCall Media Platform: A Cost-effective, Agile IP Media Server

by Hewlett-Packard Company

September 01, 2009 - (Free Research) Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets.

(WHITE PAPER)

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Disaster Plan - New Technologies Put Fresh Wrinkles in Business-Continuity / Disaster-Recovery Planning

by CDW Corporation

September 08, 2009 - (Free Research) Business continuity/disaster recovery requires a holistic approach that includes storage, infrastructure, servers, applications, middleware and the network. If that weren't complicated enough, today's new technologies are testing traditional methods of backup and data protection. It's time to take another look at your BC/DR plan.

(WHITE PAPER)

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IDC Report - Reducing Costs and Creating a More Secure IT Environment with a Holistic Approach to Data Protection

by FalconStor Software

August 01, 2009 - (Free Research) IDC interviewed eight FalconStor customers that had deployed at least one or a combination of the following FalconStor storage management solutions: Virtual Tape Library (VTL), Network Storage Server (NSS), and Continuous Data Protector (CDP). All customers reported high levels of satisfaction.

(ANALYST REPORT)

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Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT

by Dorado Software

November 10, 2008 - (Free Research) Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach.

(WHITE PAPER)

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Virtualization Management Survey Report: Key Findings

by Focus

August 01, 2009 - (Free Research) This FOCUS report of key findings presents the highlights of an end-user survey conducted in April 2009, outlining the current state of virtualization adoption, pain points, barriers to expansion, and management requirements.

(ANALYST REPORT)

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Infor CRM for Travel & Leisure

by Infor CRM

July 01, 2009 - (Free Research) Enterprising companies in travel and leisure are using Infor CRM for Travel and Leisure to create a continuous customer dialogue and deliver the highest impact offers at the moment of interaction across business units and channels.

(BROCHURE)

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Deploying Web 2.0 Applications on Sun Servers and the OpenSolaris™ Operating System

by Sun Microsystems, Inc.

April 04, 2009 - (Free Research) Today, many sites are using open source solutions and platforms as a way to ensure applications can scale as needed. Understanding the challenges faced by Web 2.0 customers, Sun created Olio. This Sun BluePrints™ article describes a reasonably sized, scalable Web 2.0 deployment.

(WHITE PAPER)

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InstallShield 2010 Premier Edition Download - Free Trial!

by Flexera Software

October 28, 2009 - (Free Research) Software installation failures frustrate customers and increase a software company's support costs. But the more complex your application's installation requirements, the more difficult it is to build a reliable, professional installer.

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Creating and managing value-driven product portfolios - Improving product portfolio management to optimize your products, services and projects

by IBM

April 01, 2009 - (Free Research) The best products to offer are those that provide a high level of value for both you and your customer. Companies with successful product portfolios often utilize a systematic process to effectively guide which projects are selected. This whitepaper explains how you can take advantage of a value-driven approach to product portfolio management.

(WHITE PAPER)

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Strategic QA: Steps to Effective Software Quality Assurance

by IBM

July 01, 2007 - (Free Research) This whitepaper details the challenges and solutions available for organizations wishing to improve their software development process, reduce costs, improve quality and increase reliability of planning.

(WHITE PAPER)

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IBM Cognos Online Conference for Retailers and Manufactures

by IBM

October 21, 2009 - (Free Research) This 2-hour complimentary virtual seminar on performance management (PM) takes place on October 21 and continues on November 4th — Join us to learn how PM can help you improve visibility into your manufacturing business so you can reduce costs, speed delivery and efficiency, satisfy customers and create innovative new products.

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Sun Storage and Archive Solution for HPC

by Sun Microsystems, Inc.

November 2008 - (Free Research) This article is intended for IT managers and storage architects familiar with HPC applications and data requirements in the organization.

(BOOK)

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Analyst paper: Mobile Banking Creates a Bright Spot Within the Struggling Financial Services Industry

by BlackBerry

July 2009 - (Free Research) Mobile banking is quickly growing in popularity among young, affluent, tech-savvy smartphone users in America and Canada. As a result, financial institutions will have a highly interactive and expandable line of services and devices they can use to engage their customers.

(ANALYST REPORT)

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Credit Card Company Improves Risk Management to Boost Bottom Line using Predictive Analytics

by SPSS Inc. Worldwide Headquarters

May 2009 - (Free Research) A successful credit card company must be able to accurately assess its credit risk at any given time. Having an up-to-date picture of which clients may default on payments is critical to this process, not only amongst new applicants, but existing customers too.

(CASE STUDY)

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The Flawed Vision of Customer Data Integration – How to Get it Right the First Time

by Siperian, Inc.

September 2009 - (Free Research) The initial goal of Customer Data Integration (CDI) was to create the most reliable customer data for the entire company. We now know that the golden opportunity for CDI lies within Master Data Management and the ability to uncover interactions and understand the relationships that companies have with their customers.

(WHITE PAPER)

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Mobilizing Enterprise Applications

by Relavis Corporation

August 2009 - (Free Research) Introducing mobility solutions into the workforce makes employees and business processes more efficient, yielding direct productivity gains and cost savings. These productivity gains and cost savings, along with the improved speed of customer communication and response, help create competitive advantage and increased customer satisfaction.

(WHITE PAPER)

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