Creating Customer Service Survey Software - Inc.com White Papers, Webcasts, Case Studies and Research Papers Creating Customer Service Survey Software (Page 4)

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	Topics related to your search: Customer Relationship Management (CRM) \| Customer Experience Management (CEM) \| Customer Service (General) \| Customer Information Management/ Customer Databases \| Customer Interaction Management \| IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) \| Business Intelligence Solutions \| Data Mining \| Business Process Management (BPM) \| IT Portfolio Management

Why IBM XIV is Ideal for Oracle Environments

by IBM

August 08, 2011 - (Free Research) The IBM XIV Storage System was designed to create a different enterprise storage reality. By listening carefully to customers—including Oracle users—IBM has designed a storage system that tackles real storage issues head-on. Read this white paper to learn more.

(WHITE PAPER)

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Podcast: Salesforce.com and Business Objects - How OnDemand CRM and BI Work Together

by Business Objects

August 2007 - (Free Research) In this recorded interview with salesforce.com, learn how advanced Web-based reports and dashboards created by business intelligence (BI) market leader Business Objects have increased the value of the leading on-demand customer relationship management (CRM) platform - salesforce.com.

(PODCAST)

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Citizant Enhances IT Flexibility and Scalability by Creating a Virtualized Dell Infrastructure

by Dell and VMware

March 2009 - (Free Research) Read this case study to learn how the Citizant IT group worked with Dell to design a virtualized IT infrastructure that includes VMware virtualization software to accommodate business growth, enhance IT flexibility, and improve worker productivity by creating a virtualized infrastructure in-house.

(CASE STUDY)

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Customers, Not Cars Now Drive Auto Importer’s Strategy

by SAP America, Inc.

January 2011 - (Free Research) Read this Bloomberg Businessweek case study to learn how Israeli auto importer Colmobil Corp. changed its entire organizational structure and business processes, and, as part of the transformation, overhauled its legacy technology infrastructure to improve its customers' experiences and create business growth.

(CASE STUDY)

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The State of Cloud Based Security - Taking a Cloud-Based Approach to Security Can Improve Protection and Lower Costs

by Webroot Software, Inc.

January 2012 - (Free Research) Traditional endpoint solutions are becoming less effective as the threat environment increasingly grows more complex. However, cloud-based security may be the answer, offering an opportunity for improved security, while saving costs. View this paper to explore the current state of cloud-based security, advantages of cloud-based security, and more.

(WHITE PAPER)

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IT Download: LogMeIn Rescue and LogMeIn Rescue + Mobile

by LogMeIn, Inc.

January 2012 - (Free Research) Download your free trial of a software that tackles the issues of delivering efficient, effective IT support to employees – remote or onsite – and customers using disparate computing platforms and mobile devices.

(TRIAL SOFTWARE)

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Cincinnati Zoo improves customer experience and enhances performance

by IBM

January 2012 - (Free Research) Learn how one of the world's top-rated zoo uses analytics to create a more satisfying customer experience – while cutting marketing costs, increasing new visits, boosting concession revenues and much more.

(WHITE PAPER)

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Why Business Rules Are Critical for Retail Success

by FICO

December 2011 - (Free Research) With customer centricity the rallying cry for today’s retailers, retail organizations must create systems that support highly personalized and targeted decisions across multiple channels. Learn how successful retail organizations are using business rules management for marketing and merchandising operations programs to achieve customer centricity.

(WHITE PAPER)

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Demo: IBM SPSS Customer Analytics Overview

by IBM

January 2012 - (Free Research) Predictive analytics gives you the insights you need to create more effective, persuasive and profitable marketing and sales efforts to improve customer loyalty. Watch this short videocast to learn how IBM SPSS helps harness the power of information so you can make the most out of every customer relationship.

(VIDEOCAST)

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The global state of the project management office

by ComputerWeekly.com

May 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.

(IT BRIEFING)

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How Vulnerable Are Your Cisco IOS Routers?

by Global Knowledge

May 2009 - (Free Research) It may be surprising to some that Cisco routers run many services that could create vulnerabilities. This paper is meant to be a vehicle for discussion regarding the security of Cisco routers. Additionally, some best practices for securing your Cisco routers are defined.

(WHITE PAPER)

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Secure SOA Infrastructure - Better Control Mission Critial SOA Deployments

by Forum Systems

September 2005 - (Free Research) Industry wide SOA rollouts have seen enterprises deploy critical supporting infrastructure around Web services security and Web services management. Forum Systems and Oracle Corporation "Secure SOA Infrastructure" is a market-leading solution that integrates software and hardware for mission critical SOA deployments. Find out more.

(WHITE PAPER)

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Cluster Creation Made Easy - How to Create a Server Cluster and Map Multiple Volumes in an Oracle Environment

by Dell Compellent

January 2011 - (Free Research) Thousands of IT organizations have adopted clustering to improve the availability of mission critical software services. Today, with the rapid growth of cloud computing environments, clustering is even more crucial. Dell Compellent Fluid Data storage is ideally suited to clustered environments. Read on to learn more.

(WHITE PAPER)

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Optimizing Web-to-Mainframe Performance of Critical Business Services

by IBM

June 2008 - (Free Research) Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates.

(WEBCAST)

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Virtualizing Enterprise Application Infrastructure with Oracle’s Chip Multithreading Technology

by Oracle Corporation

January 2010 - (Free Research) This white paper is intended to inform senior decision-makers about the business benefits associated with virtualizing IT infrastructure by using breakthrough CMT technology from Oracle.

(WHITE PAPER)

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Accelerating Cloud Computing Adoption by Federal Agencies

by VMware, Inc.

February 2012 - (Free Research) VMware vCloud Director enables government agencies to build secure private clouds, transforming the way IT delivers and manages infrastructure services and the way users access and consume those services. View this webcast and vCloud demonstration to learn more.

(WEBCAST)

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Time to Build the “Last Mile”

by IBM

November 2011 - (Free Research) As the global economy slowly heals, finance leaders are looking to fulfill the promise of the last 20 years. Much of the hard work has been done, the infrastructure largely in place. The challenge is to build upon this platform to drive dramatic improvement in the quality and value that finance delivers.

(WHITE PAPER)

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Seeding the Cloud: Enterprises Set Their Strategies for Cloud Computing

by Google Apps

November 2010 - (Free Research) Content provided by Google. This Forbes Insights report analyzes data on the cloud movement and current technology issues as gathered from interviews with CIOs and other top executives of leading companies. Access this report now to learn best practices from early-stage cloud adopters and identify key challenges.

(WHITE PAPER)

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BoldChat Whitepaper: Proactive Chat

by LogMeIn, Inc.

February 2012 - (Free Research) If you are unfamiliar with proactive chat or already have proactive chat software and want to learn how to make the most of it, then check out this white paper to gain a strong understanding.

(WHITE PAPER)

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Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth

by Oracle Corporation

April 2011 - (Free Research) E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach.

(WHITE PAPER)

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B2B Benchmark Assessment for B2B Services Sector

by IBM

January 2012 - (Free Research) Take the time now and find out how your organization's sales processes to configure, price and quote complex business-to-business (B2B) offers ranks against the market leaders in the B2B services, communications, software, IT services and B2B advertising sectors.

(ASSESSMENT TOOL)

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Creating Business Agility With a Streamlined, Productive App Portfolio

by HP

September 2011 - (Free Research) This video answers important questions related to application portfolio management, including why now is such an important time to modernize and rationalize your applications, and the best practices and tools which can ensure success.

(VIDEO)

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Business Rules in Banking: Connect Decisions to Improve Business Performance

by FICO

December 2011 - (Free Research) The banking market is heavy with regulatory requirements. Tighter budgets and higher pricing pressure are squeezing profitability. In this white paper, you’ll learn where you can achieve the greatest results by combining these technologies.

(WHITE PAPER)

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A Complete View Of The Enterprise: Linking Operational And Financial Planning In Global Organizations

by SAP America, Inc.

May 2008 - (Free Research) In February 2008, CFO Research Services, a unit of CFO Publishing and part of The Economist Group, began a research project with Business Objects, an SAP company, asking senior finance executives to give views on their priorities and challenges around integrating operational and financial planning processes.

(WHITE PAPER)

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Utilize analytics to drive customer satisfaction and retention

by Infor CRM

December 2011 - (Free Research) Watch this webcast to discover how you can increase your online marketing efforts with next-gen customer relationship management (CRM) tools that will significantly improve customer satisfaction as well as increase the return rate of customers.

(WEBCAST)

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