May 04, 2009 - (Free Research) This webinar looks at the problems of inbound fax sales orders and many of the coping mechanisms we have all devised. It examines some of the failures and successes that others have found by introducing automation to help drive productivity, boost customer service, and ultimately increase profit revenue.
December 10, 2009 - (Free Research) Your small business needs a real server. Not a PC that has been tricked out to look and act like a server. PCs disguised as servers are vulnerable to the kinds of catastrophic failures that will cripple your business. Invest now in a real server. It just may be the best thing you can do for your small business.
January 28, 2010 - (Free Research) MTechnology, Inc. (MTech) performed a quantitative reliability analysis of the APC Symmetra MW UPS. The study used techniques of Probabilistic Risk Assessment (PRA) to calculate the likelihood of over 680,000 potential failure modes.
March 01, 2009 - (Free Research) Dell and VMware have partnered to offer a cost-effective, high-availability architecture based on Dell™ server and storage clusters and VMware® vCenter Site Recovery Manager (SRM) - one designed to minimize scheduled and unscheduled downtime.
March 16, 2010 - (Free Research) Watch this webcast to receive best practices for preventing downtime in your organization. Learn how to reduce the human error that often causes downtime. Discover how you can protect your hardware, storage and networks for completive availability coverage.
February 20, 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
September 2006 - (Free Research) This white paper explores how to troubleshoot common application errors, including crashes and functionality failures, for greater application performance and an optimized end-user experience.
November 2008 - (Free Research) To find out how senior executives view their financial processes, the Economist Intelligence Unit surveyed a global sample of mostly financial executives in September 2008. Some respondents focused on the importance of developing processes that reduced costs and improved efficiency. Others acknowledged the importance of cost and efficiency..
September 2007 - (Free Research) This white paper offers a guide for effectively diagnosing .Net application health problems, code failures and performance bottlenecks.
May 2009 - (Free Research) The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings.
March 2010 - (Free Research) Polyglass, a construction materials company, experienced revenue growth of 350% over the past four years. To support this growth, Polyglass implemented SAP. Yet, Polyglass executives worried about hosting and support. Read this success story to learn how Polyglass’ SAP implementation gave them previously unrealized capabilities and support.
March 2010 - (Free Research) Carton Service, Inc, a packaging company, realized its increasing need for knowledgeable, dedicated SAP resources. In 2007, itelligence was engaged as hosting partner to manage all of Carton Service’s SAP support. Read this success story to learn how itelligence provided a cost-effective and flexible solution to handle their SAP technical needs.
September 2009 - (Free Research) Read this white paper to learn the four key initiatives for attacking network management inefficiency and how automation solutions from HP can help.
July 2007 - (Free Research) Read how GED Integrated Solutions went through the process of identifying
and implementing metrics to drive its business process improvement program in
2002 and has since learned many important lessons in how to track and leverage
business metrics to improve operational performance.
April 2009 - (Free Research) As the number of projects grow, so does the risk of failure as resources get stretched & oversight lags. It becomes increasingly important to define project management processes & develop metrics & best practices for keeping projects on time and within budget. Read this paper to find out if a Project Management Office (PMO) could be your solution.
December 2009 - (Free Research) Trixell is a medical device world leader. Its products can be found in half of all X-ray machines produced worldwide. In eight years, production has increased 50-fold – a huge success, but also a huge challenge. Watch this video to learn more about Trixell and how they’ve overcome the many operational challenges involved in such rapid growth.
March 2010 - (Free Research) This white paper discusses the Five Drivers of Change which cause organizations to consider a new ERP. If you decide to keep your current system you risk falling behind technologically and functionally. There are consequences for not keeping up to date as well. This white paper will help you consider your options.
December 2009 - (Free Research) This paper discusses the idea that to survive in today’s business environment, companies must see, think, and act clearly. Only those with the visibility to act effectively and decisively emerge in a stronger competitive position. Read on to learn how the best-run businesses today need to focus on clarity and transparency.
January 2010 - (Free Research) Whether you need a single lost file comprehensive system restore or a complete site recovery, i365’s EVault Disaster Recovery Solutions provide fast, secure and reliable recovery in the event of a natural or man-made disaster. Read this white paper to learn more!
April 2009 - (Free Research) Blue Coat Systems CEO Brian NeSmith discusses how the ADN brings together Application Performance Monitoring, WAN Optimization and Secure Web Gateway technologies to deliver the visibility, acceleration, and security that enables enterprises to align network resources with business goals.
December 2009 - (Free Research) Quebec organizations, compared to others in Canada, display much higher satisfaction with their IT effectiveness. They continually place a high priority on IT process improvement and the establishment of procedures for management and oversight of IT operations.
December 2009 - (Free Research) Quebec organizations, compared to others in Canada, display much higher satisfaction with their IT effectiveness. They continually place a high priority on IT process improvement and the establishment of procedures for management and oversight of IT operations.
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